{"id":2101371,"url":"https://alion.io/job/rockwell-automation-intern-customer-response-engineering","title":"Intern, Customer Response Engineering","company":{"id":12129,"name":"Rockwell Automation","domain":"rockwellautomation.com","url":"https://alion.io/company/rockwell-automation","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":78,"ghost_share":0.026,"stale_share":0.372,"repost_share":0.077,"time_to_fill_p50_days":22,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mayfield Heights, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":76000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":346},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"C++","optional":false},{"name":"GitHub","optional":false},{"name":"Machine Learning","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-08T18:37:21Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-15T02:46:17Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.\nWe welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!\nJob Description\nThe Customer Response Engineering Intern will have a high-impact engineering project focused on improving how engineers investigate anomalies and deliver value to customers. Working with experienced engineers and team members, you will design and implement software, automation, or AI-driven capabilities that improve workflows, reduce manual effort, and improve operational efficiency. You will be responsible for delivering measurable goals and customer impact while gaining hands-on experience solving real-world engineering challenges.\nThis role is located in Mayfield Heights, Ohio and does not provide relocation assistance. Ideally, this internship will be full-time from June-August and would remain on part-time throughout the school year.\nYour Responsibilities:\nDevelop an understanding of the team's processes, workflows, systems, and engineering tools\nCollaborate with engineers and partners to understand project requirements and goals\nDesign, develop, test, and deploy a software, automation, or AI-driven solution\nWork with data from multiple systems and engineering tools to enable automation\nDocument solutions, implementation details, and recommendations for future enhancements\nPresent project results, key insights, and growth to engineering leadership\nManage a meaningful project that improves team productivity and customer outcomes\nThe Essentials - You Will Have:\nMust be pursuing a bachelor's or advanced degree from an accredited college or university\nLegal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.\nThe Preferred - You Might Also Have:\nPursuing a bachelor's or advanced degree in Computer Science, Software Engineering, Computer Engineering, Artificial Intelligence, Data Science, or a related field\nExperience developing software solutions using Python, C, or C++\nExperience integrating applications through APIs, SDKs, databases, and other engineering tools\nExperience analyzing data from multiple systems to develop automation and workflow improvements\nKnowledge of software design, debugging, and troubleshooting techniques\nMinimum cumulative GPA of 3.0 on a 4.0 scale\nExperience with GitHub and source control practices\nFamiliarity with AI, generative AI, machine learning, agentic systems, or large language models\nEffective written and verbal communication skills\nAbility to work independently and collaboratively in a fast-paced environment\nLocated within 50 miles of the Mayfield Heights, OH location\nCan stay on past August in a remote, part-time capacity during the school year\nGraduating December 2027 or later\nWhat We Offer\nHealth Insurance\n401(k)\nPaid Holidays\nFlexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life\nHands-on experience solving real engineering challenges with measurable customer and business impact\nMentorship from experienced engineers\nAt Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.\nThis position is part of a job family. Experience will be the determining factor for position level and compensation.\nFor this role, the hourly compensation for this role is $20-32. Actual pay will be based on factors such as skills, knowledge, education, and experience.\nWe are an Equal Opportunity Employer including disability and veterans.\nIf you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.\nRockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.","description_format":"text","description_chars":4708,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Cybersecurity","Professional Services","Sales & Marketing","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-08T18:37:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 81 · green card filings: 14","filings_12m":81,"filings_prev_12m":62,"green_card_filings_12m":14,"median_offered_wage_usd":146763,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.889,"p_room":1,"age_days":5,"expected_fill_days":22,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/rockwell-automation-intern-customer-response-engineering","json_url":"https://alion.io/job/rockwell-automation-intern-customer-response-engineering.json","meta":{"generated_at":"2026-10-15T04:48:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7084,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12129},"rest":"https://alion.io/mcp/rest/get_company?id=12129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frockwell-automation-intern-customer-response-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frockwell-automation-intern-customer-response-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frockwell-automation-intern-customer-response-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rockwell-automation-intern-customer-response-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frockwell-automation-intern-customer-response-engineering"}]}