{"id":1519817,"url":"https://alion.io/job/rockwell-automation-lab-support-specialist-secureot","title":"Lab Support Specialist- SecureOT","company":{"id":12129,"name":"Rockwell Automation","domain":"rockwellautomation.com","url":"https://alion.io/company/rockwell-automation","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":87,"ghost_share":0.034,"stale_share":0.425,"repost_share":0.08,"time_to_fill_p50_days":28,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Confluence","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Git","optional":false},{"name":"Hyper-V","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Proxmox VE","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-04T22:07:24Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.\nWe welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!\nJob Description\nThe Lab Support Specialist supports the daily operation and improvement of a large, multi-vendor operational technology research lab in the Milwaukee area. The lab supports device research, integration development, product testing, proof-of-concept work, and customer demonstrations.\nYou will work across the physical infrastructure behind that work, including industrial devices, servers, storage, and lab networks. It also spans the virtual infrastructure, encompassing hypervisors, backups, software platforms, licensing, asset inventory, procurement, and supporting services. The support specialist will take ownership of routine lab operations and projects while working with senior staff, vendors, product teams, and internal IT when an issue requires deeper specialization or business approval. You will report to the Team Lead, Device & Integration Research, and work onsite in Milwaukee, WI.\nYour Responsibilities:\nInstall, configure, maintain, and troubleshoot industrial systems, servers, storage, virtualization platforms, backups, and network infrastructure.\nAdminister Linux and Windows environments, including Active Directory, virtualization, backup/recovery, and user services.\nConfigure and support networking technologies such as VLANs, routing, switching, DNS, DHCP, firewalls, VPNs, and virtual networks.\nDeploy and maintain engineering workstations, test environments, virtual appliances, and demonstration systems.\nManage industrial devices, firmware updates, engineering software, and hardware/software compatibility.\nProcure, inventory, and maintain hardware, software, licenses, warranties, support agreements, and vendor relationships.\nMaintain accurate documentation, including asset records, network diagrams, procedures, and recovery plans.\nSupport laboratory operations through equipment deployment, rack and infrastructure maintenance, shipping/receiving, and lifecycle management.\nImprove operational efficiency through automation, scripting, standardization, and process documentation.\nBe a technical resource for lab users while collaborating with IT, security, facilities, purchasing, and external vendors.\nThe Essentials - You Will Have:\nBachelor's Degree or Equivalent Years of Relevant Work Experience.\nLegal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.\nThe Preferred - You Might Also Have:\nTypically requires 2+ years of hands-on experience in systems, network, infrastructure, industrial automation, or lab support environments.\nStrong technical expertise in multiple areas, including Windows/Linux administration, virtualization, networking, backup and recovery, industrial automation, or lab operations.\nExperience with virtualization platforms (VMware, Hyper-V, Proxmox, or equivalent), Windows Server and Linux administration, and core networking technologies.\nKnowledge of industrial automation systems, including PLCs, HMIs, industrial networks, OT protocols, and engineering software platforms.\nProven troubleshooting, documentation, asset management, and technical support skills.\nExperience with Active Directory, Group Policy, software deployment, licensing, vendor management, and inventory control.\nProficiency with scripting, automation, APIs, and AI-assisted development tools, with a disciplined approach to testing, security, and change management.\nFamiliarity with Jira, Confluence, Git, or similar collaboration tools.\nExperience supporting physical infrastructure, including servers, racks, cabling, power systems, UPSs, and low-voltage electrical components.\nWhat We Offer:\nHealth Insurance including Medical, Dental and Vision\n401k\nPaid Time off\nParental and Caregiver Leave\nFlexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.\nTo learn more about our benefits package, please visit at www. raquickfind.com.\nAt Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.\nThis position is part of a job family. Experience will be the determining factor for position level and compensation.\nWe are an Equal Opportunity Employer including disability and veterans.\nIf you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.","description_format":"text","description_chars":5327,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Sales & Marketing"],"lifecycle":[{"event":"open","at":"2026-09-30T11:06:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 81 · green card filings: 14","filings_12m":81,"filings_prev_12m":62,"green_card_filings_12m":14,"median_offered_wage_usd":146763,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.66,"p_room":0.44,"age_days":36,"expected_fill_days":28,"reasons":["conf:1","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/rockwell-automation-lab-support-specialist-secureot","json_url":"https://alion.io/job/rockwell-automation-lab-support-specialist-secureot.json","meta":{"generated_at":"2026-11-04T22:24:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":850,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12129},"rest":"https://alion.io/mcp/rest/get_company?id=12129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frockwell-automation-lab-support-specialist-secureot"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frockwell-automation-lab-support-specialist-secureot"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frockwell-automation-lab-support-specialist-secureot"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rockwell-automation-lab-support-specialist-secureot\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frockwell-automation-lab-support-specialist-secureot"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1519817}},{"tool":"search_jobs","arguments":{"company":"rockwellautomation.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1519817},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}