{"id":552588,"url":"https://alion.io/job/roechling-it-system-engineer-operations-support-mfd","title":"IT System Engineer – Operations & Support (m/f/d)","company":{"id":450557,"name":"Röchling","domain":"roechling.com","url":"https://alion.io/company/roechling-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":17,"ghost_share":0,"stale_share":0.529,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-25T05:49:26Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Neuhaus am Rennweg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":108000,"period":"year","method":"role_country_seniority_unknown","sample_n":171},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"Windows","optional":false},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true}],"status":"live","first_seen_at":"2026-07-09T00:00:00Z","employer_posted_date":"2026-07-09","last_verified_at":"2026-10-23T07:34:16Z","board_verified":false,"closed_at":null,"days_open":109,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":108},"description":"Bei Röchling Medical vereint uns ein gemeinsames Ziel: die Verbesserung von Leben durch Innovation im Gesundheitsbereich. Als zuverlässiger Partner von führenden Pharma-, Biotech- und Medizintechnikunternehmen weltweit entwickeln wir maßgeschneiderte Produkte und Lösungen, die die Patientenversorgung verbessern und Leben retten.\nIhre Rolle\nDeployment, installation, and lifecycle management of clients, laptops, mobile devices, and peripherals\nOn-site 1st- and 2nd-level support, as well as handling incidents, service requests, and standard changes\nAssisting users with hardware and software issues, and managing conference room and printing systems\nAdministration of Microsoft Intune in accordance with defined standards (device registration, policies, software deployment)\nUser and group management in Active Directory and Microsoft 365 in accordance with the authorization policy\nSupporting the operation of the local server and network infrastructure according to specifications provided by infrastructure specialists\nApplying client and server patches in accordance with the central patch process\nAsset and license management, as well as maintenance of technical documentation\nCoordinating and supervising external service providers on-site\nCollaboration on IT projects and implementation of centrally defined standards\nParticipation in IT on-call duty according to the duty roster\nEnsuring stable and service-oriented IT operations at the site\nAdherence to IT security policies, quality standards, and compliance requirements\nDocumentation of work performed and escalation of complex issues to the responsible senior specialists\nIhr Profil\nTraining as an IT Specialist in System Integration or a comparable qualification\nIn-depth knowledge of Windows 10/11 and Microsoft 365\nExperience with Intune, Active Directory, and basic knowledge of Azure/Entra ID\nExperience in client management and on-site support\nBasic knowledge of networking (TCP/IP, VLAN, DHCP, DNS)\nBasic knowledge of PowerShell is a plus\nExperience with ITSM processes (e.g., ITIL) is desirable\nStrong service and customer focus\nAbility to work independently, in a structured and reliable manner\nAbility to work well in a team and strong communication skills\nAnalytical thinking and a pragmatic, solution-oriented approach\nWillingness to pursue further training\nExperience in several of the areas mentioned is desirable; a structured onboarding process and technical support from senior specialists will be provided.\nThis role offers the opportunity for professional development within the European IT operating model, particularly in the areas of Workplace Management, Client Management, Microsoft 365, Intune, and local infrastructure.\nIhre Benefits\nBetriebliches Gesundheitsmanagement: Ihre Gesundheit und Ihr Wohlbefinden liegen uns am Herzen. Profitieren Sie daher von unseren vielfältigen Gesundheitsangeboten wie dem Betriebsarzt, der Gesundheitsvorsorge, Check-ups, Fitnessangeboten und Nachhaltigkeitstagen\n\nJobrad: Wir bieten unseren Mitarbeitenden die Möglichkeit, ein Jobrad zu leasen. Unser Angebot umfasst auch E-Bikes, für alle, die ein wenig zusätzlichen Rückenwind benötigen.\n\nVerpflegung: Je nach Standort finden Sie verschiedene Verpflegungsoptionen - von klassischen Kantinen bis hin zu modernen Konzepten wie ‚FreshTaste‘.\n\nCorporate Benefits: Wir bieten unseren Mitarbeitenden exklusive Rabatte und Sonderkonditionen bei zahlreichen Marken aus den Bereichen Mode, Technik, Freizeit und vielem mehr.\n\nFort- und Weiterbildungen: Unser Fokus liegt auf der stetigen Weiterentwicklung unserer Teammitglieder. Wir möchten sicherstellen, dass jeder Einzelne sein volles Potenzial ausschöpfen kann, und bieten daher passgenaue Trainingsangebote für unterschiedliche Positionen an.\n\nFlexibilität: Wo möglich, schaffen wir durch unsere flexiblen Arbeitszeitmodelle eine gute Vereinbarkeit von Beruf und Privatleben.","description_format":"text","description_chars":3901,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Plastics & Polymers","Automotive Components","Medical Supplies & Consumables"],"lifecycle":[{"event":"open","at":"2026-09-08T17:26:52Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.264,"p_room":0.28,"age_days":108,"expected_fill_days":53,"reasons":["conf:46","stale_co","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/roechling-it-system-engineer-operations-support-mfd","json_url":"https://alion.io/job/roechling-it-system-engineer-operations-support-mfd.json","meta":{"generated_at":"2026-10-26T03:10:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4161,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450557},"rest":"https://alion.io/mcp/rest/get_company?id=450557"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froechling-it-system-engineer-operations-support-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froechling-it-system-engineer-operations-support-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froechling-it-system-engineer-operations-support-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roechling-it-system-engineer-operations-support-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froechling-it-system-engineer-operations-support-mfd"}]}