{"id":4006197,"url":"https://alion.io/job/rogers-capital-it-officer","title":"IT Officer","company":{"id":177454,"name":"Rogers Capital","domain":"rogerscapital.mu","url":"https://alion.io/company/rogers-capital","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Louis, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-10T00:00:00Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Rogers Capital is looking for a proactive and detail-oriented IT Officer to support and maintain the organisation’s IT infrastructure, systems and end-user services. The successful candidate will ensure the smooth operation of hardware, software, networks and security systems while providing timely technical support to employees.\nKey Responsibilities\nProvide first-line technical support to end-users, resolving hardware, software and connectivity issues within agreed service levels.\nBuild, deploy, maintain, patch and retire end-user devices, ensuring applications remain up to date and secure.\nAdminister and update Active Directory, including user account creation, modification and removal.\nSupport employee onboarding and offboarding processes, ensuring appropriate system access and security controls.\nMaintain an accurate IT asset inventory and assist with procurement and equipment lifecycle management.\nSupport and maintain printers, meeting-room equipment, audiovisual systems and other peripherals.\nMonitor and maintain servers, storage systems, backups and network infrastructure.\nPerform routine administration of Windows Server environments, Active Directory and virtualisation platforms.\nAssist in managing LAN, Wi-Fi, VPN, firewall and other network-related activities.\nConduct backup monitoring, restore testing and disaster recovery checks.\nSupport the deployment of software applications, system upgrades and new releases, including User Acceptance Testing (UAT).\nAssist with IT projects from planning through to implementation.\nProvide on-site IT support across branches and ensure compliance with IT standards and operational requirements.\nDeliver technical support during company events and business initiatives.\nApply security patches, remediate vulnerabilities and ensure endpoint protection measures are maintained.\nMonitor antivirus, endpoint detection and response (EDR) and device encryption compliance.\nAdhere to access management, information security and data protection policies.\nSupport IT audits, access reviews and compliance activities, and promptly escalate security incidents.\nRequirements\nDiploma or degree in Information Technology, Computer Science, Information Systems or a related field.\nA minimum of 2 years’ experience in an IT support, system administration or similar role.\nSound knowledge of Windows operating systems, Microsoft 365, Active Directory and networking fundamentals (TCP/IP, DNS, DHCP).\nProven ability to troubleshoot hardware, software and connectivity issues.\nUnderstanding of IT security principles, including patching, antivirus/EDR and access control.\nStrong analytical, problem-solving and communication skills.\nAbility to manage multiple priorities and work independently.\nValid driving licence, and willingness to travel between sites and work outside normal hours when required\nExposure to Windows Server, virtualisation platforms, backup solutions and endpoint management tools\nRelevant certifications such as CompTIA A+/Network+/Security+, Microsoft 365 Administrator or CCNA\nExperience in financial services or another regulated environment.\nWhat We Offer\nCompetitive salary package.\nMedical insurance covering employees and their eligible dependants, with 50% of the premium contributed by the Company.\nContributory Pension Scheme\nAccident Insurance Cover\nAnnual Leave entitlement from Day One\nPreferential Rates for Credit Facilities\nFree Weekly Consultations with Medical Doctor and Psychologist\nExclusive employee discounts\nTraining and professional development opportunities.\nCareer growth within a dynamic and supportive environment.\nEmployee wellness and engagement activities.\nKey Competencies\nCustomer Service Orientation\nProblem Solving\nAttention to Detail\nTeamwork and Collaboration\nTime Management\nAdaptability and Continuous 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