{"id":3604008,"url":"https://alion.io/job/rohlik-group-lead-operations-mwd","title":"Lead Operations (m/w/d)","company":{"id":4013,"name":"Rohlik Group","domain":"rohlik.cz","url":"https://alion.io/company/rohlik","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":19,"ghost_share":0,"stale_share":0.579,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vienna, Austria"],"countries":["AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-02T07:45:51Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-06T10:30:37Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Company Overview\nFounded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. Already active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), Germany (Knuspr.de), and expanding into Italy and Romania, the company combines cutting-edge logistics, automation, and local sourcing to deliver fresh groceries in under three hours. By owning its end-to-end operations, including proprietary technology, Rohlik ensures a superior customer experience, affordability, and operational excellence.\nRole Overview\nIn this role you will work closely with Area Managers to lead teams of associates, ensure smooth workflow execution, and help optimize daily operations. You will be in close touch with associates, monitor their performance, assign tasks and oversee daily operations within your department. This role is a great opportunity for individuals looking to develop their leadership skills and advance within Rohlik’s operations network.\nWhat we expect from you / the position to perform\nActs as a leader on the floor, assisting Area Managers with team coordination, workload distribution, and productivity tracking\n\nUnderstands end-to-end warehouse processes, from inbound receiving to final dispatch, and ensures compliance with operational standards (5S, safety, accuracy)\n\nMonitors workflow, identifies bottlenecks, and collaborates with management to improve processes and meet key performance goals\n\nConducts quality and safety audits, ensuring compliance with Rohlik’s policies and standards\n\nTroubleshoots operational issues in real-time and escalates concerns as needed to minimize disruptions\n\nTracks and analyzes performance metrics (e.g., rates, productivity, error rates) to drive continuous improvement\n\nAssists with shift planning and labor allocation to optimize workforce efficiency\n\nActs as a point of contact for associates, addressing concerns and providing guidance to maintain a high-performance work environment\n\nFosters a culture of teamwork, engagement, and positive morale among associates\n\nWhat we look for / what we require\nRequired\nHigh school leaving exam or higher education\n\n1+ years of experience in people management, logistics, manufacturing, or operations\n\nLeadership skills with the ability to motivate and guide a team\n\nBasic proficiency in Microsoft Office (Excel, Word, Outlook) and ability to analyze data\n\nWillingness to work flexible shifts, including weekends and holidays\n\nPreferred\nPrevious experience as a Process Assistant, Lead Associate, or similar leadership role in logistics or warehouse operations\n\nFamiliarity with Warehouse Management Systems (WMS) and inventory tracking\n\nUnderstanding of Lean or Six Sigma principles to drive process improvements\n\nAbility to handle multiple priorities and meet deadlines under pressure\n\nWhat We Offer\nA job at a company that is redefining online grocery retail and setting new standards in logistics and customer experience.\n\nA dynamic environment with new challenges every day and exciting opportunities for growth.\n\nProfessional development and real opportunities for advancement within the company.\n\nFair compensation and a dedicated team that values both teamwork and performance.\n\nParticipation in legendary company events and a corporate culture based on growth and collaboration.\n\n#LI-AR1 #Gurkerl","description_format":"text","description_chars":3357,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-11-02T10:52:21Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["conf:4","stale_co","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/rohlik-group-lead-operations-mwd","json_url":"https://alion.io/job/rohlik-group-lead-operations-mwd.json","meta":{"generated_at":"2026-11-06T10:53:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19703,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4013},"rest":"https://alion.io/mcp/rest/get_company?id=4013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frohlik-group-lead-operations-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frohlik-group-lead-operations-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frohlik-group-lead-operations-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rohlik-group-lead-operations-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frohlik-group-lead-operations-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3604008}},{"tool":"search_jobs","arguments":{"company":"rohlik.cz","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3604008},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}