{"id":4343631,"url":"https://alion.io/job/rolex-charge-e-de-projets-marches-sav","title":"Chargé.e de projets marchés SAV","company":{"id":37592,"name":"Rolex","domain":"rolex.com","url":"https://alion.io/company/rolex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Geneva, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T02:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-15T20:21:33Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Introduction\nPour notre marque Tudor, nous recherchons pour notreService après-vente, un.e Chargé.e de projets marchés SAV, dont la mission principale sera de mettre en œuvre des solutions techniques et commerciales concrètes afin de répondre aux objectifs de performance du Service après-vente à travers le réseau des distributeurs officiels des montres Tudor.\nResponsabilités\nPiloter des projets transverses destinés à renforcer la performance du Service après-vente Tudor\nCollaborer avec les départements internes pour définir, actualiser et déployer la politique de service de la marque sur les marchés\nAnalyser les données d’activité et élaborer les rapports de performance du Service après-vente Tudor\nAccompagner les filiales et les détaillants dans le développement d’un réseau de service conforme aux standards de la marque\nGarantir le respect des processus et exigences de la marque sur les marchés, notamment par la réalisation d’audits\nTravailler en étroite coordination avec les Chefs de marchés afin d’assurer le déploiement efficace des initiatives Service après-vente\nCe poste implique des voyages (environ 30% du temps de travail).\nProfil\nFormation universitaire\nExcellentes capacités d’analyse, de synthèse et d’organisation\nBonnes connaissances de l’horlogerie et du Service après-vente\nExcellent sens de la communication, ouverture d’esprit, flexibilité et aisance relationnelle\nSolide culture générale\nMaîtrise parfaite du français et de l’anglais ; la connaissance de l’allemand ou de toute autre langue constitue un atout\nConclusion\nNous vous offrons un environnement stimulant, d’excellentes conditions de travail et des prestations sociales de premier ordre.\nNous vous remercions d'adresser un dossier de candidature complet (CV, lettre de motivation, certificats et diplômes).","description_format":"text","description_chars":1802,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-11-15T20:21:33Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":4,"expected_fill_days":31,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-15T23:21:06Z"},"pay":null,"html_url":"https://alion.io/job/rolex-charge-e-de-projets-marches-sav","json_url":"https://alion.io/job/rolex-charge-e-de-projets-marches-sav.json","meta":{"generated_at":"2026-11-15T23:21:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":37592},"rest":"https://alion.io/mcp/rest/get_company?id=37592"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frolex-charge-e-de-projets-marches-sav"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frolex-charge-e-de-projets-marches-sav"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frolex-charge-e-de-projets-marches-sav"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rolex-charge-e-de-projets-marches-sav\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frolex-charge-e-de-projets-marches-sav"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4343631}},{"tool":"search_jobs","arguments":{"company":"rolex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4343631},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}