{"id":3041011,"url":"https://alion.io/job/rolex-technicien-support-industriel-hf","title":"Technicien support industriel (H/F)","company":{"id":37592,"name":"Rolex","domain":"rolex.com","url":"https://alion.io/company/rolex","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fribourg, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-30T16:54:21Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Introduction\nDans le cadre du développement de nos activités dans le canton de Fribourg, nous constituons un vivier de talents pour accompagner le déploiement de notre nouveau site industriel à Bulle. Dans cette optique, nous rechercherons prochainement des profils de Technicien support industriel (H/F) afin de renforcer nos équipes.\nResponsabilités\nAssurer la maintenance et le support de niveau 2 des équipements informatiques intégrés aux moyens de production\nDiagnostiquer et résoudre les incidents liés aux postes informatiques, aux applications métier et aux infrastructures réseau industrielles\nConfigurer les postes connectés aux machines-outils, aux établis et aux appareils de mesure\nParamétrer les réseaux industriels nécessaires au transfert des programmes d’usinage et aux échanges de données\nMettre en place et configurer les équipements réseau ainsi que les applications de communication interne\nAssister les fournisseurs lors des opérations de télémaintenance sur les équipements industriels\nParticiper aux projets de déploiement et d’évolution des solutions informatiques en environnement industriel\nProfil\nCFC d’Informaticien ou formation équivalente\nExpérience confirmée dans le support industriel de niveau 2\nBonne compréhension de l’informatique technique, notamment des réseaux, matériels, logiciels, systèmes de sécurité et automatismes\nConnaissances des moyens de production et des protocoles de communication industriels\nExpérience dans la participation à des projets en environnement industriel\nCertification en gestion des services informatiques, un atout\nPolyvalence technique et capacité à s’adapter rapidement à des technologies variées\nAisance en communication, esprit d’équipe et forte orientation client\nRigueur, sens de l’organisation, proactivité et résistance au stress\nConclusion\nNous vous offrons un environnement stimulant, d’excellentes conditions de travail, des solutions de flexibilisation du temps de travail et des prestations sociales de premier ordre.\nNous vous remercions d'adresser un dossier de candidature complet (CV, lettre de motivation, certificats et 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