{"id":3277770,"url":"https://alion.io/job/root-junior-product-manager","title":"Junior Product Manager","company":{"id":57377,"name":"Root","domain":"rootplatform.com","url":"https://alion.io/company/rootplatform","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":724},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T12:25:54Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-31T22:46:50Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Mission\nYour mission is to support the Senior Product Manager in driving and executing on Root’s product vision to help us rapidly evolve the Root platform into a world-leading insurance operating system that creates maximum value for our clients and users.\nYou will be enabling the product team in creating an effective experience for the most diverse user group on Root, our business users. Your goal is to gain deep insight into our clients’ business objectives (such as increasing revenue and customer retention, reducing operational cost, and providing a first-class customer experience across the policy lifecycle) to develop a platform that supports these objectives optimally. You will empathise deeply with business users such as sales and claims agents, supervisors, data ops managers, financial managers and more to develop solutions that empower them to succeed with Root.\nYou’ll work closely with the senior product manager and coordinate collaboration of product, engineering and design with all business units to rapidly evolve the Root platform into a world-leading insurance operating system.\nIn addition to the above, you will be responsible for driving feature rollout with support from the senior product manager, marketing and our client services team in order to drive feature adoption for the product initiatives under your domain.\nPerformance Indicators\nNew features are specced (functional, technical, design scope) and ready for engineering at the start of each quarter\n\nWe deliver on planned squad objectives each quarter: blockers are anticipated and raised early, and engineering and design output stays aligned to client need throughout the build\n\nEvery feature is user-tested before rollout, with structured feedback returned to engineering for improvements before rollout and launch\n\nYou work with Customer Success and Engineers to ensure that every client-facing feature ships with a help centre guide, rollout comms, and dev docs completed before the rollout flow begins\n\nA monthly rollout is executed on cadence, bundling all shipped features with their comms, documentation and client-facing materials\n\nOutcomes\nWe have a deep understanding of our clients’ operational objectives and build a platform that enables them to achieve these objectives.\n\nWe offer an outstanding, no-friction user experience across the Root platform and empower our business users to succeed with Root.\n\nWe have a clear vision and roadmap focused on the requirements of business users that is continuously maintained.\n\nWe have a high cadence of shipping features in line with our product strategy\n\nThe product and engineering team is closely aligned to and working towards clear objectives\n\nInternal and external stakeholders and users are actively engaged to solicit feedback and test hypotheses. Feedback is processed into the roadmap and product process.\n\nNew features and enhancements are well defined, specced out and packaged before engineering has to start development (this is done in collaboration with engineers and product design).\n\nFeature rollouts drive client adoption: every client-facing feature ships with help centre guides, dev docs and rollout comms, delivered in collaboration client services.\n\nFeatures rollouts are used to drive further interest in Root: with the help of the Marketing team, new features are turned into marketing collateral to be shared as blog articles, Linkedin posts and with new prospects.\n\nRole-Based Competencies\nStrong personal leadership.\n\nExperience in a dynamic product management role.\n\nGood understanding of insurance operations and industry trends.\n\nAbility to operate at the intersection of technology and business.\n\nHighly effective cross-functional team management.\n\nProven experience overseeing all elements of the product development lifecycle.\n\nAble to clearly articulate complex problems and solutions to a technical (product) and non-technical audience.\n\nStrong focus on customer experience and ability to empathise with clients and users.\n\nQualification and experience\nMin. Bachelor’s degree.\n\n3+ years of work experience as product owner, product manager, business analyst or in a related field.\n\nBackground experience in working in insurance operations is beneficial.\n\nExperience in user experience design is beneficial.\n\nTechnology startup background preferable.\n\nAI use & legibility\nAt Root, we use AI to amplify human capability. You are expected to make effective use of AI to reduce low-value effort and create more time for the work that benefits most from human judgment, creativity, expertise, and relationships.\n\nAI is not a substitute for critical thinking, ownership, or accountability. You are expected to apply sound judgment, verify outputs, and remain responsible for the quality of your work and decisions.\n\nAs Root builds an increasingly AI-legible organisation, everyone is expected to contribute through effective documentation, knowledge-sharing, and context management that make information easier for both people and AI to discover, understand, and use.\n\nRoot Values\nLead by example: “Lean in, take charge, and always set a positive precedent.”\nExceed expectations: “Know your customer to delight your customer.”\nRally as one team: “Put aside egos and personal agendas to triumph as one.”\nOwn the mission: “Your job is not done until the job is done.”\nRise to the challenge: “Meaningful change requires meaningful effort and the courage to make bold moves.”\nHow we enable success:\nOur team is made up of smart, passionate, and kind individuals working together to build a world-class business. We take the time to develop personal relationships with each other. Over and above daily team lunches, we do frequent team outings and ad-hoc adventures.\nWe create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust.\nWhy join us?\nWe have ambitious goals. Our mission is to transform insurance, globally, and we’re making solid progress in South Africa and the UK. Your contribution will directly and visibly impact Root’s continued success and expansion.\nOur team is incredibly friendly and collaborative. If you care about solving challenging problems with smart people you enjoy being around, this is the place for you.\nPlease note… Open positions at Root are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.","description_format":"text","description_chars":6515,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-26T15:27:47Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.572,"p_room":0.36,"age_days":42,"expected_fill_days":24,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/root-junior-product-manager","json_url":"https://alion.io/job/root-junior-product-manager.json","meta":{"generated_at":"2026-11-01T00:02:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":78,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57377},"rest":"https://alion.io/mcp/rest/get_company?id=57377"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froot-junior-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froot-junior-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froot-junior-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/root-junior-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froot-junior-product-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3277770}},{"tool":"search_jobs","arguments":{"company":"rootplatform.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3277770},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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