{"id":770453,"url":"https://alion.io/job/rootglobal-senior-account-manager-sustainability","title":"(Senior) Account Manager - Sustainability","company":{"id":686855,"name":"Root Global","domain":"rootglobal.io","url":"https://alion.io/company/rootglobal","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":114000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":41},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Google Workspace","optional":false},{"name":"HubSpot","optional":false},{"name":"Notion","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-04T12:52:04Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-03T14:32:01Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"No previous experience in the sustainability space? Don't worry, we are happy to help you grow into an expert and thought leader at Root! This role requires presence in our Berlin office and both German and English language skills.\nWhat we do\nWe build software that helps companies along the food system get to Net Zero.\n~31% of global GHG emissions originate from food-related activities. For the first time in history, climate performance has become an overall business performance indicator. Enterprises are mandated by regulatory bodies to disclose their climate performance, which leads to increasing pressure from investors, competitors, retailers, and consumers to prevent and reduce their CO2e emissions. Over the next 10 years, companies have set ambitious reduction targets that need to be met. Enterprise software and new business processes can help.\nWe raised >€10m in funding, we launched our enterprise product, signed and onboarded some of the largest F&B players in Europe, and put together what we believe is the best-suited early stage tech team in Europe. Will you be the next to join us?\nWhat you will work on\nYour mission\nDrive customer success as a trusted advisor and account manager for our enterprise customers. Own a portfolio end-to-end from onboarding and tool adoption through retention and ARR growth, co-developing new value propositions and building the trust-based relationships that turn customers into advocates.\nOver the next 12 months you will:\nGrow annual contract values of existing enterprise customers\nTranslate our impact into tangible business value for economic buyers.\n\nLead renewal negotiations and drive upsell opportunities with existing customers.\n\nExpand our reach within global enterprises across new regions, teams, and decision-makers.\n\nSupport customers' progress along their climate journey\nBuild and nurture strong relationships with clients as their trusted climate advisor and single point of contact, coordinating internal expertise to deliver clear, actionable guidance on sustainability topics\n\nRepresent the customer voice and needs internally to provide input for product development.\n\nEducate users and guide them toward measurable progress on their Net Zero journey.\n\nBoost farm-level data collection via the RootOS platform\nOnboard sustainability managers, farm technicians, and farmers to the platform and guide their data collection efforts.\n\nEnsure high data integrity, partner with trusted farm-level data sources, and meet data coverage targets.\n\nCollect, consolidate, and prioritize product feedback.\n\nYou might be really good for this role if you\nHave 3+ years of experience in customer-facing roles (ideally B2B SaaS, consulting, or startup/scale-up environments) where you built and nurtured strong client relationships end-to-end\n\nAre hands-on, reliable, and detail-oriented. You thrive in fast-changing, early-stage environments, juggle multiple priorities, and ensure nothing falls through the cracks\n\nAre people-centric and proactive. Empathetic, approachable, and able to communicate clearly while keeping customer outcomes and business priorities aligned\n\nSpeak excellent German (C2) and English (C1+)\n\nYou don't feel like you fulfill all the criteria? We get it: confidence can sometimes hold us back from applying for a job. But guess what?! There is no such thing as a 'perfect' candidate. The only thing you need to ensure along the recruiting process and beyond is that the problem that we are solving with Root is one you cannot wait to get out of bed for on Monday morning!\nHow we support you\nYou will work closely with Alina, our Account Management leader.\n\nYou will collaborate as part of a cross-disciplinary team that brings together sales and account managers, product experts and customer success specialists\n\nWe believe in the power of technology. We use best-in-class tools, software and AI solutions (Hubspot, Gong, Claude, Slack, Google Workspace, Notion)\n\nHiring Process\nOur ambition is to offer you an end-to-end experience that is fast and uncomplicated - we aim to keep the end-to-end process to 10 working days. We send you prep material for each step and maximise transparency at every step.\nRoot Global is an equal opportunity employer, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. 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