{"id":3380539,"url":"https://alion.io/job/rootly-platform-engineer-infrastructure","title":"Platform Engineer, Infrastructure","company":{"id":35600,"name":"Rootly","domain":"rootly.com","url":"https://alion.io/company/rootly","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"B","score":84,"open_postings":16,"ghost_share":0.188,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":286,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":112000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Canva","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Dropbox","optional":false},{"name":"GitHub","optional":false},{"name":"Go","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"OpenTofu","optional":false},{"name":"Redis","optional":false},{"name":"Terraform","optional":false},{"name":"Amazon ECS","optional":true},{"name":"Apache Kafka","optional":true},{"name":"AWS Lambda","optional":true},{"name":"DynamoDB","optional":true},{"name":"OpenSearch","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Ruby","optional":true},{"name":"Ruby on Rails","optional":true},{"name":"Sidekiq","optional":true},{"name":"Stimulus","optional":true}],"status":"live","first_seen_at":"2026-10-27T20:36:15Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T03:04:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"About Rootly\nAt Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world to consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving out a new multi-billion-dollar category ourselves and need incredible talent to achieve this ambitious goal together.\nCustomers love Rootly. Some of the fastest-growing companies around the world such as NVIDIA, DoorDash, Uber, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.\nInvestors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.\nAbout the Role\nAs a Platform Engineer on Infrastructure, you'll share responsibility for everything Platform owns: our cloud infrastructure, the reliability of the systems behind Rootly, observability, CI/CD and release tooling, datastores, cost efficiency, and security hardening alongside our Security team.\nYou'll contribute to projects across those areas, join existing projects as a second engineer to speed them up and spread knowledge, take your turn on call, and help keep the platform healthy day to day. You'll work with our platform engineering leader and build depth across the platform as the team grows.\nWhat You'll Do\nMake changes to Rootly's AWS infrastructure as code, and keep it reviewable and safe to change.\nBuild credential rotation for databases, Redis, and application secrets, in partnership with Security.\nTune alerting so it pages on customer impact, not noise, and help keep observability spend in check.\nTake part in multi-region failover drills and help close the gaps they find.\nPick up platform work wherever it's needed: CI fixes, datastore runbooks, small tools that remove toil.\nWrite runbooks and docs so the next engineer can handle the same problem without you.\nTake part in on-call and retrospectives, and turn what you learn into lasting fixes.\nWhat You'll Need\nWe care about impact, ownership, and technical judgement. Degrees and big-name logos are not required. What matters is your ability to execute, learn quickly, and collaborate.\nMinimum Qualifications\n3+ years building or running production systems, including time in Platform, SRE, DevOps, or Infrastructure work.\nHands-on experience with AWS and Terraform or OpenTofu.\nWorking knowledge of monitoring and alerting, with Datadog or a similar tool.\nExperience with on-call and incident response for a production service.\nYou write real code to solve infrastructure problems, not shell scripts alone.\nCuriosity across the stack: you're as happy debugging a CI pipeline as an IAM policy.\nYou ask for help early, write things down, and plan your work rather than relying on heroics.\nPreferred Qualifications\nExperience with infrastructure-as-code workflows and automation at scale.\nSome time working in a Rails codebase.\nExperience with Ruby and Go.\nWhat Success Looks Like\nBy 6 to 12 months you will have:\nJoined the on-call rotation and handled incidents with confidence.\nBecome a second engineer on projects that today depend on one person, so they move faster and no longer stall when someone is out.\nShipped credential rotation for databases, Redis, and application secrets with our Security team.\nReduced alert noise so pages map to real customer impact.\nLeft behind runbooks and docs that other engineers use.\nOur Tech Stack\nBackend: Ruby on Rails, PostgreSQL, OpenSearch, Redis, Sidekiq, AWS Lambda, ECS, Kafka, DynamoDB.\nFrontend: Turbo, Stimulus, ViewComponents.\nInfrastructure: AWS, Terraform (IaC), Datadog.\nWhy Rootly?\nWe're not just another startup. We're building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.\nHere's what you can expect when you join Rootly:\nCompetitive compensation and early equity in a fast-growing, venture-backed company.\nComprehensive medical, dental, and vision coverage.\n3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.\n$500 stipend for home office setup.\nUnlimited token usage and access to AI tools.\nA fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.\nThis is a newly created vacancy.\nAs we build out the team, we may use AI to support parts of our interview process, like reviewing assessments, but it's a tool that helps our people, not a substitute for their judgement.\nIf this sounds like the kind of challenge and opportunity you're looking for, apply now and let's build something great together.\nAccommodations are available on request at any stage of our recruitment process. Contact  and we will work with you to meet your needs confidentially.\nRootly is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other ground protected by the Ontario Human Rights Code or applicable law.","description_format":"text","description_chars":5820,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-28T04:53:21Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":286,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/rootly-platform-engineer-infrastructure","json_url":"https://alion.io/job/rootly-platform-engineer-infrastructure.json","meta":{"generated_at":"2026-10-31T04:32:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6199,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35600},"rest":"https://alion.io/mcp/rest/get_company?id=35600"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frootly-platform-engineer-infrastructure"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frootly-platform-engineer-infrastructure"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frootly-platform-engineer-infrastructure"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rootly-platform-engineer-infrastructure\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frootly-platform-engineer-infrastructure"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3380539}},{"tool":"search_jobs","arguments":{"company":"rootly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3380539},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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