{"id":3380537,"url":"https://alion.io/job/rootly-senior-platform-engineer-developer-experience","title":"Senior Platform Engineer, Developer Experience","company":{"id":35600,"name":"Rootly","domain":"rootly.com","url":"https://alion.io/company/rootly","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"B","score":84,"open_postings":16,"ghost_share":0.188,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":286,"computed_at":"2026-11-03T05:54:40Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":87},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ArgoCD","optional":false},{"name":"Buildkite","optional":false},{"name":"Canva","optional":false},{"name":"CI/CD","optional":false},{"name":"CircleCI","optional":false},{"name":"Dropbox","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Go","optional":false},{"name":"Incident Management","optional":false},{"name":"Amazon ECS","optional":true},{"name":"Apache Kafka","optional":true},{"name":"AWS","optional":true},{"name":"AWS Lambda","optional":true},{"name":"Datadog","optional":true},{"name":"DynamoDB","optional":true},{"name":"Kubernetes","optional":true},{"name":"OpenSearch","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Redis","optional":true},{"name":"RSpec","optional":true},{"name":"Ruby","optional":true},{"name":"Ruby on Rails","optional":true},{"name":"Sidekiq","optional":true},{"name":"Stimulus","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-27T20:44:57Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T13:08:55Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"About Rootly\nAt Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world to consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving out a new multi-billion-dollar category ourselves and need incredible talent to achieve this ambitious goal together.\nCustomers love Rootly. Some of the fastest-growing companies around the world such as NVIDIA, DoorDash, Uber, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.\nInvestors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.\nAbout the Role\nAs a Senior Platform Engineer focused on Developer Experience, you'll own the path from a developer's laptop to production: CI, test infrastructure, deploy trains, and staging. You'll measure where engineers lose time, cut merge-to-production time, and make flaky tests rare.\nProduct engineers are your customers. You'll work with our platform engineering leader and our QA team, and your work will give time back to every engineer at Rootly. As Rootly grows and AI speeds up development, more pull requests flow through the same pipeline every month, so the impact of this role compounds.\nWhat You'll Do\nInstrument the delivery pipeline end to end so we know where time goes between merge and production.\nCut merge-to-production lead time and keep it down as the team and codebase grow.\nFind and fix flaky tests at the source, and build tooling that catches new flakiness early.\nOwn our CI pipelines and deploy trains, including smoke gates and rollback.\nUntangle staging so teams stop waiting on each other to test changes.\nImprove local development and onboarding so new engineers ship in their first week.\nTrack developer experience numbers like build time, deploy frequency, and change failure rate, and share progress openly.\nWhat You'll Need\nWe care about impact, ownership, and technical judgement. Degrees and big-name logos are not required. What matters is your ability to execute, influence, and teach.\nMinimum Qualifications\n5+ years building software in production, with significant time on modern CI/CD (such as Buildkite, CircleCI, GitHub Actions, or Argo CD), build systems, or developer tooling.\nHands-on experience running and speeding up CI pipelines for a large codebase.\nExperience diagnosing and fixing test flakiness and test infrastructure problems.\nA developer experience mindset: you treat other engineers as customers and measure whether your tools help them.\nComfortable working in a large Rails monolith as well as in infrastructure.\nYou write production-grade software, and you explain tradeoffs clearly to product teams and leadership.\nPreferred Qualifications\nExperience running CI systems at scale, and with deploy trains or merge queues.\nExperience with test parallelization and test selection for Ruby or RSpec suites.\nExperience building ephemeral or shared staging environments.\nExperience with Ruby and Go.\nWhat Success Looks Like\nBy 6 to 12 months you will have:\nInstrumented the pipeline end to end, with a shared dashboard for build time, lead time, deploy frequency, and change failure rate.\nMeaningfully cut merge-to-production lead time, and kept it there as headcount and pull request volume grew.\nMade flaky tests rare, with tooling that flags new flakiness before it spreads.\nRemoved staging as a bottleneck, so teams test changes without waiting on each other.\nGot new engineers shipping to production in their first week.\nOur Tech Stack\nBackend: Ruby on Rails, PostgreSQL, OpenSearch, Redis, Sidekiq, AWS Lambda, ECS, Kafka, DynamoDB\nFrontend: Turbo, Stimulus, ViewComponents\nInfrastructure: AWS, Terraform (IaC), Datadog\nWhy Rootly?\nWe're not just another startup. We're building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.\nHere's what you can expect when you join Rootly:\nCompetitive compensation and early equity in a fast-growing, venture-backed company.\nComprehensive medical, dental, and vision coverage.\n3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.\n$500 stipend for home office setup.\nUnlimited token usage and access to AI tools.\nA fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.\nOur team is growing, and this is a newly created vacancy that we may hire more than one person to fill.\nAs we build out the team, we may use AI to support parts of our interview process, like reviewing assessments, but it's a tool that helps our people, not a substitute for their judgement.\nIf this sounds like the kind of challenge and opportunity you're looking for, apply now and let's build something great together.\nAccommodations are available on request at any stage of our recruitment process. Contact  and we will work with you to meet your needs confidentially.\nRootly is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other ground protected by the Ontario Human Rights Code or applicable law.","description_format":"text","description_chars":6061,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-28T04:53:21Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":286,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/rootly-senior-platform-engineer-developer-experience","json_url":"https://alion.io/job/rootly-senior-platform-engineer-developer-experience.json","meta":{"generated_at":"2026-11-03T17:37:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24614,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35600},"rest":"https://alion.io/mcp/rest/get_company?id=35600"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frootly-senior-platform-engineer-developer-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frootly-senior-platform-engineer-developer-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frootly-senior-platform-engineer-developer-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rootly-senior-platform-engineer-developer-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frootly-senior-platform-engineer-developer-experience"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3380537}},{"tool":"search_jobs","arguments":{"company":"rootly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3380537},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}