{"id":2996076,"url":"https://alion.io/job/rose-blanche-technicien-support-materiels","title":"Technicien Support Matériels","company":{"id":2995551,"name":"Rose Blanche Group","domain":"rose-blanche.com","url":"https://alion.io/company/rose-blanche","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sousse, Tunisia"],"countries":["TN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-21T00:00:00Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Envie de rejoindre le leader tunisien de l’agroalimentaire dans le secteur des céréales et dérivés, fort de plus de 100 ans d’innovation et de croissance continue? Vous souhaitez dynamiser votre carrière au sein d’un groupe reconnu pour son excellence et son engagement envers ses collaborateurs? \n👉 Rose Blanche Group recrute un(e) Technicien Support Matériels\n📍 Lieu : Sousse\nMission principale:\n\nAssurer le support technique aux utilisateurs et garantir la disponibilité du parc informatique.\n\nVos principales attributions :\n\nInstaller et configurer les postes de travail et périphériques\n\nDiagnostiquer et résoudre les incidents matériels et logiciels\n\nGérer les tickets d’incidents et assurer le suivi des interventions\n\nContribuer à la maintenance préventive et curative\n\nProfil recherché: \n\nBac+3 en Informatique\n\nMinimum 2 ans d’expérience en support technique\n\nBonne connaissance des infrastructures IT et des outils de ticketing\n\nEsprit d’équipe, autonomie et sens du service\n\nCompétences Comportementales \n· Rigueur, sens du détail et respect de la confidentialité\n· Organisation et gestion des priorités dans des délais contraints\n· Fiabilité et esprit d’équipe, collaboration avec différents interlocuteurs\n· Communication claire et adaptée, à l’écrit comme à l’oral\n·Sens du service et orientation support envers les collaborateurs et managers\n📩 Rejoignez nous et contribuez au développement d’un groupe en pleine croissance, où vos compétences seront reconnues et valorisées","description_format":"text","description_chars":1489,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Meat & Poultry","Grains, Cereals & Pasta"],"lifecycle":[{"event":"open","at":"2026-10-21T11:03:01Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.945,"age_days":8,"expected_fill_days":22,"reasons":["seen:8","velocity","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/rose-blanche-technicien-support-materiels","json_url":"https://alion.io/job/rose-blanche-technicien-support-materiels.json","meta":{"generated_at":"2026-10-29T13:29:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20310,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2995551},"rest":"https://alion.io/mcp/rest/get_company?id=2995551"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frose-blanche-technicien-support-materiels"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frose-blanche-technicien-support-materiels"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frose-blanche-technicien-support-materiels"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rose-blanche-technicien-support-materiels\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frose-blanche-technicien-support-materiels"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2996076}},{"tool":"search_jobs","arguments":{"company":"rose-blanche.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2996076},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}