{"id":2304580,"url":"https://alion.io/job/ross-stores-systems-reliability-engineer","title":"Systems Reliability Engineer","company":{"id":1778714,"name":"Ross Stores","domain":"rossstores.com","url":"https://alion.io/company/rossstores","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":165000,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"New Relic","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SRE","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Ansible","optional":true},{"name":"CloudFormation","optional":true},{"name":"Red Hat","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-11T22:07:44Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T11:40:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are seeking a skilled and detail-oriented Systems Reliability Engineer to ensure the availability, performance, scalability, and reliability of our organization's IT systems and infrastructure. The successful candidate will work closely with software engineering, IT operations, cloud infrastructure, and security teams to prevent system failures, automate operational processes, and improve overall service reliability.\nThe ideal candidate will have strong experience in systems administration, cloud infrastructure, monitoring, incident management, and automation. This role is suited to a professional who can identify potential system issues before they affect users and implement effective solutions to maintain stable, secure, and efficient operations.\nKey Responsibilities\nDesign, implement, and maintain reliable, scalable, and highly available systems and infrastructure.\nMonitor system health, availability, resource utilization, and application performance using observability tools.\nIdentify, troubleshoot, and resolve complex system failures, performance bottlenecks, and infrastructure issues.\nConduct root cause analysis and implement preventive measures to minimize recurring incidents.\nAutomate routine system administration and operational tasks using Python, Bash, PowerShell, or similar scripting languages.\nManage and optimize Linux and Windows server environments.\nSupport cloud infrastructure across platforms such as AWS, Microsoft Azure, and Google Cloud Platform.\nImplement system redundancy, backup, recovery, and disaster recovery strategies.\nDevelop and maintain monitoring dashboards, alerting systems, and incident response procedures.\nEstablish and track service-level indicators (SLIs), service-level objectives (SLOs), and service-level agreements (SLAs).\nCollaborate with development teams to improve system performance, deployment reliability, and operational readiness.\nManage infrastructure configuration, patching, upgrades, and capacity planning.\nSupport containerized environments and orchestration platforms such as Docker and Kubernetes.\nMaintain technical documentation, system architecture diagrams, and standard operating procedures.\nParticipate in on-call rotations and incident response activities when required.\nRequired Qualifications\nBachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field, or equivalent practical experience.\nThree or more years of experience in systems engineering, systems administration, site reliability engineering, or infrastructure operations.\nStrong knowledge of Linux and/or Windows server administration.\nExperience with cloud platforms such as AWS, Azure, or Google Cloud.\nProficiency in scripting and automation using Python, Bash, PowerShell, or similar tools.\nExperience with monitoring and observability tools such as Prometheus, Grafana, Datadog, or New Relic.\nUnderstanding of networking fundamentals, storage systems, databases, and distributed systems.\nFamiliarity with CI/CD pipelines, version control, and infrastructure automation.\nExperience with incident management, troubleshooting, and root cause analysis.\nStrong analytical, communication, documentation, and problem-solving skills.\nPreferred Qualifications\nExperience with site reliability engineering (SRE) principles and reliability-focused engineering practices.\nKnowledge of Infrastructure as Code tools such as Terraform, Ansible, or CloudFormation.\nExperience with Docker, Kubernetes, and containerized workloads.\nRelevant certifications such as AWS Certified Solutions Architect, Microsoft Azure Administrator, Google Cloud certifications, or Red Hat certifications.\nFamiliarity with security best practices, access management, vulnerability remediation, and compliance requirements.\nExperience managing production systems in enterprise, cloud-native, or high-availability environments.\nCompensation and Benefits\nThe anticipated salary range for this position is $110,000-$160,000 per year for a full-time position in the United States. Candidates with advanced expertise in cloud infrastructure, distributed systems, automation, Kubernetes, and large-scale production reliability may qualify for compensation toward the upper end of the range.\nActual compensation will depend on experience, technical qualifications, geographic location, job complexity, and the employer's compensation structure.\nDepending on the employer, the benefits package may include:\nMedical, dental, and vision insurance.\nPaid vacation, holidays, and sick leave.\nRetirement savings plans with employer matching, where available.\nProfessional development and certification reimbursement.\nRemote or hybrid work flexibility, where applicable.\nPerformance-based bonuses or other incentives, where offered.\nKey Performance Indicators (KPIs)\nPerformance may be measured using the following indicators:\nSystem uptime and service availability.\nMean time to detect (MTTD) and mean time to recover (MTTR).\nReduction in recurring incidents and unplanned downtime.\nSystem response times and resource utilization.\nEffectiveness of automation and operational improvements.\nCompliance with backup, recovery, security, and maintenance requirements.\nAchievement of established SLOs and reliability targets.\nIdeal Candidate Profile\nThe ideal candidate is a proactive and technically skilled professional who understands how to maintain dependable systems in complex environments. They should be comfortable troubleshooting critical issues, automating repetitive tasks, analyzing system performance, and collaborating with cross-functional teams to continuously improve reliability and operational efficiency.\nEqual Opportunity Statement\nThe employer is committed to equal employment opportunities for all qualified applicants. Hiring decisions will be based on relevant skills, experience, qualifications, and business requirements.","description_format":"text","description_chars":5894,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Certification reimbursement","Hybrid work","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-11T22:07:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":212500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:2","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":165000,"is_top_pay":true},"html_url":"https://alion.io/job/ross-stores-systems-reliability-engineer","json_url":"https://alion.io/job/ross-stores-systems-reliability-engineer.json","meta":{"generated_at":"2026-10-12T12:36:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19567,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1778714},"rest":"https://alion.io/mcp/rest/get_company?id=1778714"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fross-stores-systems-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fross-stores-systems-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fross-stores-systems-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ross-stores-systems-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fross-stores-systems-reliability-engineer"}]}