{"id":3814851,"url":"https://alion.io/job/rotana-com-information-technology-officer","title":"Information Technology Officer","company":{"id":1838654,"name":"Rotana.com","domain":"rotana.com","url":"https://alion.io/company/rotana-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T15:38:20Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T08:27:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are currently seeking passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.\nAs an IT Officer, your key responsibilities will include:\nMonitor the operation and security of all computer hardware and ensure that it is functioning properly.\nServe as the primary point of contact for the servicing and maintenance of computers, printers, and other IT equipment.\nMaintain sufficient inventory levels of office and computer supplies.\nKeep all hardware and software logs updated in accordance with departmental procedures.\nMaintain accurate documentation of hardware configurations and inventory.\nMaintain documentation related to the telephone system configuration and all MPT lines.\nUnderstand departmental working procedures and perform related tasks accordingly.\nCarry out repairs and maintenance of PCs, printers, telephones, interactive systems, key lock systems, and other IT equipment.\nMaintain and process user access requests and authorizations for relevant systems and applications.\nRespond to user requests and provide adequate technical support in a timely and professional manner.\nRequirements\nEducation / Qualifications & Experience\nYou should ideally have a degree in Information Technology and previous experience in a similar role, along with proven knowledge of the operation and maintenance of IT equipment and systems.\nA good command of English is essential, together with the ability to troubleshoot, identify faults, and rectify system or subsystem issues.\nKnowledge & Competencies\nThe ideal candidate will be self-motivated, hands-on, proactive, reliable, and flexible, with the ability to adapt to unpredictable situations. You should be comfortable working in a busy environment, remain calm under pressure, and demonstrate strong attention to detail.\nKey competencies include:\nUnderstanding Hotel Operations\nEffective Communication\nPlanning for Business\nSupervising People\nUnderstanding Differences\nSupervising Operations\nTeamwork\nAdaptability\nCustomer Focus\nDrive for Results","description_format":"text","description_chars":2121,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-05T15:38:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:4","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/rotana-com-information-technology-officer","json_url":"https://alion.io/job/rotana-com-information-technology-officer.json","meta":{"generated_at":"2026-11-06T09:14:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16729,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1838654},"rest":"https://alion.io/mcp/rest/get_company?id=1838654"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frotana-com-information-technology-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frotana-com-information-technology-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frotana-com-information-technology-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rotana-com-information-technology-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frotana-com-information-technology-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3814851}},{"tool":"search_jobs","arguments":{"company":"rotana.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3814851},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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