# Telephone Operator

We are currently looking for dynamic/ and self motivated Front Office professionals who want to move their careers forward.As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests/ ensuring their stay will become a memorable experience/ whereby your role will include key responsibilities such as bull; Receive each guest call in a professional and friendly manner bull; Maintain effective communication with all related department to ensure smooth service delivery bull; Handle every query in a polite and courteous manner and exceed guest expectations bull; Ensure guests are greeted by name upon calling as per the Rotana Standard bull; Maintain an up to date knowledge of the hotel and local services bull; Maintain an awareness of guest profile through the Opera guest profile system bull; Complete management 's long distance call vouchers and record them on the traffic sheet bull; Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard bull; Ensure the proper operation of the switchboard/ resulting in fast and efficient transferring of int

- **Id**: 3863387
- **Url**: <https://alion.io/job/rotana-com-telephone-operator>
- **Role**: Field & Service
- **Role family**: Field & Service
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Abu Dhabi, United Arab Emirates
- **Countries**: AE
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T11:00:20Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-08T16:53:45Z
- **Board verified**: yes
- **Days open**: 2
- **Description format**: text
- **Description chars**: 2142
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Hotels & Resorts

## Company

- **Id**: 1838654
- **Name**: Rotana Hotel Management Corporation
- **Domain**: rotana.com
- **Url**: <https://alion.io/company/rotana-com>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

## Trust

- **Level**: ok
- **Days open**: 2

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: Upper-Intermediate (B2); Optional: no

## Lifecycle

- Event: open; At: 2026-11-06T11:00:20Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 25
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.