{"id":2423128,"url":"https://alion.io/job/route-business-development-representative","title":"Business Development Representative","company":{"id":686432,"name":"Route","domain":"route.com","url":"https://alion.io/company/route-4","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lehi, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false},{"name":"Shopify","optional":true}],"status":"live","first_seen_at":"2026-09-23T18:50:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-17T04:09:03Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"We Are Route\nWhen shoppers hit \"buy,\" a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.\nOur mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.\nSince launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.\nWe're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.\nThe team\nThe Business Development team is the engine behind Route’s commercial growth, creating new opportunities and building a qualified pipeline for our Commercial Sales team. As a phone-first, high-energy team, BDRs connect with prospective merchants, uncover their needs, and introduce them to how Route can transform the post-purchase experience for their customers. It’s a fast-paced environment built for people who are motivated by results, thrive on competition, and want to sharpen their sales skills while building a strong foundation for a career in Sales.\nThe opportunity\nThis is an opportunity to join Route’s Business Development team at an exciting stage of growth and make a visible impact on how we build pipelines across our Commercial business. You won’t just be executing a playbook; you’ll have the opportunity to learn, contribute, and grow alongside a team that is investing in the next generation of sales talent at Route.\nFor someone looking to build a career in sales, this role is designed to be a launchpad. You’ll develop the skills, business acumen, and sales fundamentals that can prepare you for future opportunities within Route’s Sales organization, including a path toward becoming a Commercial Account Executive.\nYou’ll thrive here if you’re confident in connecting with prospects over the phone, curious about how e-commerce businesses grow, motivated by goals, and excited to continuously improve your craft. \nWhat you’ll do\nOwn top-of-funnel prospecting for a defined portfolio of e-commerce merchants, connecting with prospective customers through phone, email, LinkedIn, events, and other creative outreach.\nResearch and prioritize accounts using tools like SimilarWeb and Clay to uncover buying signals, understand merchant needs, and personalize your approach.\nBuild and continuously improve outbound strategies and sequences tailored to different verticals, platforms, and merchant segments.\nLead early discovery conversations to understand a merchant’s business, identify pain points, assess fit, and uncover potential opportunities for Route.\nQualify inbound interest and outbound opportunities, partnering closely with Commercial Account Executives to create a seamless handoff and strong prospect experience.\nDevelop a deep understanding of the e-commerce ecosystem, Route’s products, and the challenges merchants face throughout the customer journey.\nMaintain accurate and timely activity, opportunity, and prospect data in Salesforce to support a healthy, predictable sales pipeline.\nPartner with Account Executives, Revenue Operations, Marketing, and other cross-functional teams to improve targeting, messaging, and overall pipeline generation.\nOwn your performance against monthly pipeline and meeting goals, using coaching, data, and feedback to continuously improve your approach, conversion, and results.\nWhat we’re looking for\n1+ year of experience in sales, customer service, retail, hospitality, or another customer-facing, goal-oriented environment\nConfidence communicating over the phone and comfort with cold calling in a high-volume outbound environment\nStrong verbal and written communication skills, with the ability to engage prospects clearly and professionally\nA results-driven mindset with a track record of working toward individual or team goals\nStrong organization and attention to detail, including the ability to manage multiple prospects, follow-ups, and priorities\nCuriosity about e-commerce, how businesses grow, and the challenges merchants face\nA coachable mindset and willingness to apply feedback, experiment with your approach, and continuously improve\nNice to have:\nPrevious experience in a BDR, SDR, or other quota-carrying sales role\nExperience in e-commerce, retail, logistics, technology, or SaaS\nFamiliarity with Shopify, direct-to-consumer brands, or the broader e-commerce ecosystem\nHands-on experience with Salesforce, Gong, SimilarWeb, Clay, Chili Piper, or other sales technology\nExperience prospecting or building pipeline within a defined vertical, market, or customer segment\nEqual opportunity for all\nRoute is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.\nTotal Rewards\nWe know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.\nPay Transparency\nSalary for this role: $55,000 - $60,000 \nThe cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.","description_format":"text","description_chars":6999,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Growth opportunities","Health insurance","Hybrid work","Stock options","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Commerce"],"lifecycle":[{"event":"open","at":"2026-10-13T06:15:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":157500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.614,"p_room":0.55,"age_days":22,"expected_fill_days":17,"reasons":["conf:3","win:tail","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/route-business-development-representative","json_url":"https://alion.io/job/route-business-development-representative.json","meta":{"generated_at":"2026-10-17T05:26:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7361,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686432},"rest":"https://alion.io/mcp/rest/get_company?id=686432"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froute-business-development-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froute-business-development-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froute-business-development-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/route-business-development-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froute-business-development-representative"}]}