{"id":3548667,"url":"https://alion.io/job/route-senior-product-analyst","title":"Senior Product Analyst","company":{"id":686432,"name":"Route","domain":"route.com","url":"https://alion.io/company/route-4","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lehi, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":146000,"max":169000,"currency":"USD","period":"year","gross":null,"usd_annual":169000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"dbt","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-30T18:39:06Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T23:58:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We Are Route\nWhen shoppers hit \"buy,\" a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.\nOur mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.\nSince launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.\nWe're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.\nThe team\nThe Route Product team plays a pivotal role at Route, creating the strategy and roadmaps that empower our Engineering teams to build innovative products for our merchants and consumers. Data and analytics are central to this process, helping turn customer behavior, business performance and product signals into insights that inform strategy, experimentation and decision-making across Route.\nThe opportunity\nAs a Senior Product Analyst on Route’s Product team, you will be a strategic and analytical partner to the Product team, helping shape product strategy, evaluate opportunities and improve the performance of our products. You will work across complex and sometimes ambiguous questions, bringing together product data, customer behavior and business context to help teams make better decisions.\nThis role combines product analytics, experimentation and analytics engineering. You will own analyses from problem definition through recommendation, develop trusted metrics and data models and help build the analytical foundation that enables teams to move quickly with confidence. You will work closely with Product, Engineering, Data Engineering, Finance, Revenue Operations and other cross-functional partners to connect product performance to broader business outcomes.\nWhat you’ll do\nPartner with Product Managers to identify opportunities, evaluate tradeoffs and use data to influence product strategy and roadmap decisions\nTranslate ambiguous product and business questions into structured analytical approaches, clear hypotheses and actionable recommendations\nAnalyze customer and merchant behavior, product funnels, adoption, retention, conversion and monetization to identify opportunities for product optimization and growth\nDesign and evaluate A/B tests, including hypothesis development, metric selection, sample sizing, guardrails and statistical interpretation\nApply statistical methods to evaluate product performance, isolate root causes and quantify impact\nDefine product KPIs and measurement frameworks that connect customer outcomes, product performance and business impact\nBuild and maintain scalable analytical data models using SQL and dbt, with a focus on reliable metric definitions, data quality and reusable analytical foundations\nDevelop dashboards, reporting and self-service analytics that give teams clear visibility into product and business performance\nPerform deep-dive analyses to understand changes in key metrics, identify root causes and recommend next steps\nPartner with Engineering and Data Engineering on instrumentation, data availability and analytical requirements for new products and features\nCollaborate with Finance, Revenue Operations and other teams to connect product decisions with revenue, operational and financial outcomes\nApply AI tools thoughtfully across analytics and analytics engineering workflows to accelerate analysis, development, investigation and automation while maintaining rigorous validation of outputs\nCommunicate complex analyses clearly to technical and non-technical audiences and help drive alignment around decisions and priorities\nWhat we’re looking for\n5+ years of experience in product analytics, business or operations analytics, or data analytics supporting a product or growth organization\nStrong product and business judgment, with a demonstrated ability to move beyond reporting what happened to explaining why it happened, what it means and what should happen next\nAdvanced SQL skills and experience independently working with large, complex datasets\nStrong experience with dbt, data modeling, metric design and modern analytics engineering practices\nStrong foundation in statistics and experimentation, including A/B testing, hypothesis testing, confidence intervals, sample sizing and common sources of experimental bias\nExperience defining KPIs and building measurement frameworks for products, features or business initiatives\nExperience using AI tools to improve analytical or analytics engineering workflows, paired with strong judgment around validating and interpreting AI-generated outputs\nProficiency with Python for analysis, automation or analytical workflows\nExperience building dashboards and reporting in modern BI or product analytics platforms\nAbility to independently structure and solve ambiguous problems while balancing analytical rigor with practical business needs\nStrong written and verbal communication skills with the ability to turn complex findings into clear recommendations\nProven ability to collaborate and influence across Product, Engineering, Data Engineering, Finance, Revenue Operations and other cross-functional teams\nExperience in ecommerce, marketplaces, payments or another high-volume digital product environment is strongly preferred\nEqual opportunity for all\nRoute is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.\nTotal Rewards\nWe know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.\nPay Transparency\nSalary for this role: \nNational: $146,000 - $169,000\nLos Angeles/ Orange County: $144,000 - $168,000\nSan Francisco Bay Area: $180,000 - $210,000\nNew York City: $177,000 - $206,000\nThe cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.","description_format":"text","description_chars":7840,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Growth opportunities","Health insurance","Hybrid work","Stock options","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-30T21:46:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":157500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:0","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":169000,"is_top_pay":true},"html_url":"https://alion.io/job/route-senior-product-analyst","json_url":"https://alion.io/job/route-senior-product-analyst.json","meta":{"generated_at":"2026-11-01T02:18:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3435,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686432},"rest":"https://alion.io/mcp/rest/get_company?id=686432"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froute-senior-product-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froute-senior-product-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froute-senior-product-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/route-senior-product-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froute-senior-product-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3548667}},{"tool":"search_jobs","arguments":{"company":"route.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3548667},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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