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Retail Store Associate

Rowan • Jewelry • Personal Care • Paid as a contractor rate • 1 day ago

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Salary

$30k – $38k per year

Location

In office (Southlake)

Employment

Part-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 14, 2026. Rowan scores A on the Alion truth index.

Overview

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Rowan

Rowan is a New York-based ear piercing and hypoallergenic jewelry brand whose piercings are performed by licensed nurses in its own studios, alongside an online shop of nickel-free earrings for children, teenagers and adults. The company runs a growing network of piercing studios across the United States, with locations in states including New York, New Jersey, California, Minnesota, Georgia, Oregon, Washington and Arizona, and it supports its clinical model with a medical advisory board. It hires clinical studio managers and nurse piercers, retail store associates, recruiters, demand planners, creative project coordinators and accounts payable staff.

heyrowan.com • HQ: New York, United States • Personal Care • Jewelry • 501-1000 employees • Est. 2019

Backed by Great Oaks Venture Capital, VMG Partners, Silas Capital

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Southlake, TX. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

Greet ear-piercing clients and shoppers
Offer and provide education about Rowan piercing services and jewelry
Support needs of ear piercing clients and shoppers
Improve store efficiency and processes to ensure seamless client experience
Restock jewelry and ear piercing materials
Maintain cleanliness and sterility of the studio
Perform bi-weekly inventory counts and investigate discrepancies
Manage technology and software systems
Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

Retail experience or sales experience
Experience with jewelry, ear piercing, or a service or hospitality business a plus
Ability to work independently, ownership-minded
Positive and high-energy, resourceful with an entrepreneurial spirit
Passionate about earrings and ear piercing
Interest in working at an early-stage, high-growth company
Willing to work a flexible schedule