{"id":2867666,"url":"https://alion.io/job/rr-donnelley-document-production-associate-2nd-shift-3","title":"Document Production Associate - 2nd Shift","company":{"id":3846,"name":"RR Donnelley","domain":"rrd.com","url":"https://alion.io/company/rr-donnelley","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":72,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wheeling, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T15:20:22Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-25T17:52:58Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.\n Shift: Saturday - Wednesday, 5 pm - 2 am ET\nPosition summary\nThe Document Production Associate position is responsible for providing word processing and/or document production services for our clients.\nJob duties\n(* denotes an “essential function”)\n*Utilize appropriate logs and/or tracking software for all document production work\n*Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle\n*Perform work in document production, proofreading, intake and workflow coordination functions, as needed\n*Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction\n*Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions \n*Communicate with team members, lead, supervisor or client on job or deadline concerns\n*Meet contracted deadlines for service delivery to our clients\n*Troubleshoot basic software or hardware problems\nHelp to foster a proactive environment of continuous service enhancement and relationship building with the client \nPerform quality assurance on work, as requested\nAdhere to Williams Lea Tag policies, in addition to client policies\nUse equipment and supplies in a cost efficient manner\nWorking conditions\nPosition operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.\nAbility to work overtime as needed.\nWork is performed in a professional work environment.\nProfessional attire required.\nMust be able to work sitting down most of the time.\n High school diploma or equivalent\nMinimum (1) year document production experience preferably in a legal, banking or large corporate environment\nSkilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills\nFamiliar with other software programs for editing and/or creating documents \nStrong attention to detail; able to work on multiple projects simultaneously\nMust have good organizational skills\nMust be able to meet deadlines and complete all projects in a timely manner\nAbility to handle sensitive and/or confidential documents and information\nAble to exercise good judgment to make decisions that conform to business needs and policy\nGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level\nAbility to maintain professional composure when working with immediate deadlines \nAbility to work both independently and collaboratively as part of a team \nAbility to work in a fast paced environment\nAbility to communicate professionally both verbally and in writing\nMust be self-motivated with a positive attitude\nProven customer service skills are required in order to create, maintain and enhance customer relationships\n The range of pay for this role at the noted RRD location is $15.91 to $21.63/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.\nRRD is an Equal Opportunity Employer, including disability/veterans\nAt RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.\nAll employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.","description_format":"text","description_chars":4460,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Insurance coverage","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Packaging & Labeling","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-19T18:19:34Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.624,"p_room":1,"age_days":5,"expected_fill_days":20,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/rr-donnelley-document-production-associate-2nd-shift-3","json_url":"https://alion.io/job/rr-donnelley-document-production-associate-2nd-shift-3.json","meta":{"generated_at":"2026-10-25T19:53:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28079,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3846},"rest":"https://alion.io/mcp/rest/get_company?id=3846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frr-donnelley-document-production-associate-2nd-shift-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frr-donnelley-document-production-associate-2nd-shift-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frr-donnelley-document-production-associate-2nd-shift-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rr-donnelley-document-production-associate-2nd-shift-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frr-donnelley-document-production-associate-2nd-shift-3"}]}