{"id":1205650,"url":"https://alion.io/job/rr-donnelley-receptionist-7","title":"Receptionist","company":{"id":3846,"name":"RR Donnelley","domain":"rrd.com","url":"https://alion.io/company/rr-donnelley","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":76,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T16:35:43Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-26T05:25:30Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.\n Schedule: Monday - Friday, 8:00am - 5:00pm\nThe Office Service Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.\nJob Duties\n(* denotes an “essential function”)\n*Utilize appropriate logs for all office services work.\n*Ensure that job tickets are properly filled out before beginning work.\n*Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.\n*Follow procedures to run jobs in proper order.\n*Communicate with supervisor or client on job or deadline issues.\n*Meet contracted deadlines for accepting, completing, and delivering all work.\n*Troubleshoot basic equipment problems.\nBe able to lift up to 50 lbs. on a regular basis.\nPrioritize workflow.\nPerforms Quality Assurance on own and work of others.\nLoad machines with various paper, toner, supplies.\nAnswer telephone, emails, and place service calls when needed.\nInteract with clients in person, over the phone or electronically.\nAdhere to Williams Lea policies in addition to client site policies.\nUse equipment and supplies in a cost-efficient manner.\n High school diploma or equivalent.\nMinimum (1) year office services experience preferably in a legal, banking or large corporate environment.\nProficient using mail, phone, email, digital reprographics and mail equipment.\nFamiliar with general back office procedures to meet and maintain client satisfaction.\nProven customer service skills are required in order to create, maintain and enhance customer relationships.\nGood written and verbal communication skills, including professional telephone and email etiquette.\nAttention to detail with good organizational skills.\nMust be able to meet deadlines and complete all projects in a timely manner.\nAbility to handle sensitive and/or confidential documents and information.\nAble to make independent decisions that conform to business needs and policy.\nGood problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.\nMust work well in a team environment.\nMust be able to interact effectively with multi-functional and diverse backgrounds.\nAbility to work in a fast-paced environment.\nMust be self-motivated with positive can-do attitude.\n The salary range for this role at the noted RRD location is $17.88- $23.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.\nRRD is an Equal Opportunity Employer, including disability/veterans\nAt RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.\nAll employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.","description_format":"text","description_chars":4382,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Insurance coverage","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Professional Services","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-24T23:43:40Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/rr-donnelley-receptionist-7","json_url":"https://alion.io/job/rr-donnelley-receptionist-7.json","meta":{"generated_at":"2026-09-27T02:43:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2480,"day_limit":5000,"remaining_today":2520,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}