{"id":2025373,"url":"https://alion.io/job/rs-telecom-technical-account-manager-tam","title":"Technical Account Manager (TAM)","company":{"id":3908455,"name":"R&S Telecom","domain":"rs-telecom.fr","url":"https://alion.io/company/r-and-s-telecom","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"freelance","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Massy, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":113000,"period":"year","method":"role_country_seniority_unknown","sample_n":55},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-30T22:45:26Z","employer_posted_date":null,"last_verified_at":"2026-08-30T22:45:26Z","board_verified":false,"closed_at":null,"days_open":45,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":45},"description":"Contexte de la mission :\n\nPositionnement en tant que Technical Account Manager (TAM) sur des projets clients.\nLe TAM est le responsable technique du compte et est en contact en interne avec le Service Delivery Manager et en externe directement avec le client.\n\nLe TAM se positionnera en tant qu’expert sur les technologies CISCO WAN/LAN.\n\nTâches à réaliser :\n\nSupport opérationnel niveau 3 sur le Service Managé\n\n· Problème Management\n· Gestion des changes complexes\n· Responsable en Run\n· Responsable de la documentation technique et des process\n· Support technique dans la gouvernance du compte (suivi, reporting, expertise)\n\nCompétences recherchées :\nObligatoires :\nExpertise dans la technologie CISCO WAN/LAN\n\nExpertise dans la technologie CISCO WIFI\nExpertise dans la technologie ARUBA WIFI\n\nOptionnelles :\nExpertise Juniper\n\nExpertise Huawei\nAnsible ou AWX\n\nSDWAN Silverpeak - Velocloud - Palo Alto\n\nExpérience nécessaire : 10 ans minimum sur la fonction\n\nLangues : Français, Anglais (niveau européen B2)\n\nDate de démarrage : ASAP\n\nLocalisation :\nLocaux situés à Massy\n\nPossibilité d’interventions hors site Client : OUI, 40% (limitée à un maximum de 40% du temps de prestation contractualisé – réalisable en France Métropolitaine uniquement). Pas d’interventions hors site prévues les 2 premiers mois.\n\nAstreintes / interventions HNO : OUI, ponctuellement\n\nDéplacements sur d'autres site client en France : OUI, ponctuellement (1 fois par mois environ)\n\nProfil recherché\nExpérience nécessaire : 10 ans minimum sur la fonction\n\nLangues : Français, Anglais (niveau européen B2)\n\nDate de démarrage : ASAP\n\nLocalisation :\nLocaux situés à Massy\n\nPossibilité d’interventions hors site Client : OUI, 40% (limitée à un maximum de 40% du temps de prestation contractualisé – réalisable en France Métropolitaine uniquement). Pas d’interventions hors site prévues les 2 premiers mois.\n\nAstreintes / interventions HNO : OUI, ponctuellement\n\nDéplacements sur d'autres site client en France : OUI, ponctuellement (1 fois par mois environ)","description_format":"text","description_chars":2031,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:04:23Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.513,"p_room":0.35,"age_days":44,"expected_fill_days":21,"reasons":["seen:44","velocity","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/rs-telecom-technical-account-manager-tam","json_url":"https://alion.io/job/rs-telecom-technical-account-manager-tam.json","meta":{"generated_at":"2026-10-15T01:28:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1958,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908455},"rest":"https://alion.io/mcp/rest/get_company?id=3908455"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frs-telecom-technical-account-manager-tam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frs-telecom-technical-account-manager-tam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frs-telecom-technical-account-manager-tam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rs-telecom-technical-account-manager-tam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frs-telecom-technical-account-manager-tam"}]}