{"id":2362674,"url":"https://alion.io/job/rsa-security-senior-business-analyst-salesforce","title":"Senior Business Analyst, Salesforce","company":{"id":97260,"name":"RSA Security","domain":"rsa.com","url":"https://alion.io/company/rsa-security","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1665},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Salesforce Flow","optional":false},{"name":"Scrum","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-07T09:46:17Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-02T21:27:24Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Senior Business Analyst, Salesforce\nRSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.\nFor decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid andcloud solutions; the first ever andonly multi-functional, passwordless hardware authenticator;and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.\nPrincipal Responsibilities:\nBuild strong partnerships with leaders and subject matter experts in Marketing, Sales, GTM, Channel/Partner Business, Operations, Customer Support, and Global Services to understand business priorities, identify technology solutions, and foster an environment of collaboration and mutual support.\nLead requirements gathering sessions, workshops, and stakeholder interviews to capture business needs and translate them into detailed functional requirements, user stories, and solution designs.\nAnalyze current business processes, identify gaps, and recommend scalable Salesforce solutions that improve operational efficiency and user experience.\nWork closely with IT leadership and team members, including Salesforce Developers, Administrators, and Solution Architects, to deliver high-quality Salesforce solutions while partnering with business stakeholders throughout the application lifecycle.\nProduce high-quality documentation, including functional specifications, process flows, acceptance criteria, process maps, training materials, and release documentation.\nSupport the planning, coordination, and execution of User Acceptance Testing (UAT), including test planning, defect tracking, issue resolution, and validation of business requirements.\nProject Delivery Coordination: Serve as a functional lead on project teams, tracking project health, proactively managing delivery timelines, and keeping key stakeholders aligned.\nGovernance & Best Practices: Promote platform standards and Salesforce-native best practices across cross-divisional teams to minimize technical debt.\nSkills:\nStrong understanding of end-to-end business processes across Sales, Marketing, Go-to-Market (GTM), Channel/Partner Business, Operations, Customer Support, and/or Global Services.\nExperience partnering with business stakeholders to translate business needs into scalable Salesforce solutions.\nSolid Salesforce configuration experience, including custom objects, fields, relationships, and page layouts; Salesforce flow and automation capabilities, validation rules and business logic, Reports and dashboards, security model, profiles, roles, permission sets, and sharing concepts, data management and data quality practices\nStrong analytical, problem-solving, organizational, and critical-thinking skills.\nExcellent written, verbal, presentation, and facilitation skills with the ability to communicate effectively with both business and technical audiences.\nProven ability to manage multiple priorities in a fast-paced, collaborative environment.\nExperience working in Agile and/or Scrum delivery methodologies.\nSalesforce Certified Administrator.\nEducation & Experience:\nBachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent combination of education and experience.\n5+ years of experience as a Salesforce Business Analyst, Salesforce Administrator, or a related CRM functional role.\nRSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.\nIf you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at . RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. 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