{"id":1762809,"url":"https://alion.io/job/rsc2-it-technical-support-specialist","title":"IT Technical Support Specialist","company":{"id":2969,"name":"Rsc2","domain":"rsc2.com","url":"https://alion.io/company/rsc2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Support","role_family":"Support","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Aberdeen, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":176000,"currency":"USD","period":"year","gross":null,"usd_annual":176000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-02-03T17:57:45Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-09T02:02:47Z","board_verified":true,"closed_at":null,"days_open":247,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":246},"description":"Description\nFounded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.\nRSC2 is currently looking for an IT Technical Support Specialist to join our growing team in Aberdeen to support the SAI contract!\nResponsibilities:\nProvides subject matter expertise in IT support to an entire organization or major components of an organization. \nDevelops business cases and performs knowledge management and information assurance. \nProvides expert analysis and evaluation of information technology matters, and recommendation, initiation and development of IT projects. \nLeads projects entailing the full scope of information systems management for the Command. \nPerforms information technology tasks throughout the Command by reviewing, analyzing, and validating electronic business operation tools, implementing IT resources (hardware/software), website design, database development, and other business systems integration initiatives. \nInterfaces with higher headquarters, other Command sites, and business centers throughout the command to facilitate procurement information systems technology implementation within the Command.\nAssesses and implements IT policy to govern IT activities; provides IT policy guidance to management, staff, and customers; defining current and future business environments; conducting audits of IT programs and policies; developing business cases; and recommending enhancements to efficiency of IT systems through modification and application of emergent technologies.\nDuties require the rigorous application of information technology policies, principles, and practices in the delivering IT technical services throughout the Command.\nServes as a Lead Information Management Officer and Telephone Control Officer to represent the organization’s interest to service provider. \nLeads projects in knowledge management and business process design tasks.\nRequirements\nActive TS clearance level.\nBachelor’s degree in computer science, information systems, engineering, business or related scientific or technical discipline. \nA minimum of ten (10) years related experience.\nFour (4) years of additional experience may be substituted for degree.\nWork Location: Aberdeen Proving Ground, MD\nEmployment Type: Full-time, Salary-Exempt\nBenefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more!\nWe are an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process, please contact us at .\nSalary at RSC2 is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75,000 - $176,000 (annualized USD). The estimate displayed represents the typical total compensation range for this position.\nSalary Description\n$75,000 - $176,000","description_format":"text","description_chars":3658,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Government","Military"],"lifecycle":[{"event":"open","at":"2026-10-03T13:16:43Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.383,"p_room":0.28,"age_days":246,"expected_fill_days":37,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-08T05:49:30Z"},"pay":{"stated_usd_annual":176000,"is_top_pay":true},"html_url":"https://alion.io/job/rsc2-it-technical-support-specialist","json_url":"https://alion.io/job/rsc2-it-technical-support-specialist.json","meta":{"generated_at":"2026-10-09T02:37:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":853,"day_limit":5000,"remaining_today":4147,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2969},"rest":"https://alion.io/mcp/rest/get_company?id=2969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frsc2-it-technical-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frsc2-it-technical-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frsc2-it-technical-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rsc2-it-technical-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frsc2-it-technical-support-specialist"}]}