{"id":4288281,"url":"https://alion.io/job/rsm-us-microsoft-modern-work-supervisor","title":"Microsoft Modern Work Supervisor","company":{"id":8699,"name":"RSM US","domain":"rsmus.com","url":"https://alion.io/company/rsm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":199,"ghost_share":0.005,"stale_share":0.829,"repost_share":0.015,"time_to_fill_p50_days":32,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Salvador, El Salvador"],"countries":["SV"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-11-13T22:33:14Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T10:07:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.\nPosition Description\nThe Managed Microsoft 365 Solutions Consultant will act as an account manager and solutions architect for Managed Microsoft 365 clients. The successful candidate will be a creative thinker, self-motivator problem solving skills, a strong work ethic, and excellent interpersonal skills. This candidate will thrive in a cohesive, result-oriented environment and embrace real responsibility.\nResponsibilities include:\nCapture client requirements, validate service delivery, and serve as a Microsoft 365 advisor.\nDesign and refine end-to-end solutions using Microsoft 365, and share findings with team and clients.\nIdentify opportunities to extend additional services to clients based on organizational needs, even those outside of the Microsoft 365 scope.\nAct as the Subject Matter Expert (SME), delivering full solutions and substantial change recommendations. \nManage infrastructure operations, implement security and compliance practices, and troubleshoot business application issues. \nEvaluate projects holistically within client environments and identify potential crossover with other services. \nAssist with project scoping, oversee deployment, and ensure ongoing service alignment with client needs. \nProvide remote support for users of varying technical skill levels and maintain awareness of service changes and strategies. \nResearch and recommend steps to address Microsoft 365 alerts and needs.\nStay informed of changes and strategies regarding Microsoft 365 services.\nBasic Qualifications:\nBachelor’s Degree in IT-related field or equivalent experience\nMinimum of three years’ experience utilizing Microsoft 365 workloads\nProvide solutions that meet business objectives\nExcellent oral and written English communication skills \nExcellent interpersonal skills with the ability to effectively interact with clients and team members\nAbility to multi-task and manage a variety of projects at once\nKnowledge of IT service management tools and processes (helpdesk, ticketing, etc.) \nPreferred Qualifications:\nStrong English language skills\nExperience in a variety of M365 workloads such as Intune, Exchange Online, Conditional Access, Purview, Sharepoint Online, and Teams\nExposure to ISO 20001 and CIS standards\nIT consulting experience with mid-market clients\nFamiliarity with Azure DevOps, Power Platform, and M365 backup solutions\nStrong customer service orientation\nStrong problem-solving skills\nAt least two Microsoft 365 certifications\nAt RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits https://rsmus.com/careers/el-salvador.html.\nRSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteranstatus; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.\nAccommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSMis committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at .","description_format":"text","description_chars":4493,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-11-13T22:33:14Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:9","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/rsm-us-microsoft-modern-work-supervisor","json_url":"https://alion.io/job/rsm-us-microsoft-modern-work-supervisor.json","meta":{"generated_at":"2026-11-15T13:17:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3903,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8699},"rest":"https://alion.io/mcp/rest/get_company?id=8699"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frsm-us-microsoft-modern-work-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frsm-us-microsoft-modern-work-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frsm-us-microsoft-modern-work-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rsm-us-microsoft-modern-work-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frsm-us-microsoft-modern-work-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4288281}},{"tool":"search_jobs","arguments":{"company":"rsmus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4288281},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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