{"id":2572384,"url":"https://alion.io/job/rsm-us-resource-management-delivery-services-associate","title":"Resource Management Delivery Services Associate","company":{"id":8699,"name":"RSM US","domain":"rsmus.com","url":"https://alion.io/company/rsm","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":184,"ghost_share":0,"stale_share":0.668,"repost_share":0.005,"time_to_fill_p50_days":23,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Salvador, El Salvador"],"countries":["SV"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":85000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1815},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T23:15:42Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T03:48:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.\nThe Resource Management Delivery Services Associate builds foundational knowledge of the enterprise resource management program and supports day to day execution of defined resource management processes within the Dayshape platform. This role provides hands on operational support to internal teams by completing assigned scheduling, data entry, and administrative tasks in accordance with established standards and procedures.\nThe Associate works under the direction of senior team members to ensure accurate and timely updates within Dayshape, particularly during routine scheduling activities and defined initiatives. The role collaborates with team members located offshore and across multiple time zones to support consistent delivery, effective handoffs, and timely completion of assigned work.\nDelivery Services Execution & Coordination\nExecute assigned day to day Resource Management (RM) support activities, including Dayshape data uploads, schedule maintenance, and defined scheduling initiatives, following established standards, procedures, and priorities set by leadership.\n\nSupport work execution across a globally distributed team by completing assigned tasks, following documented processes, and participating in clear handoffs across time zones.\n\nEscalate questions, data issues, or competing priorities to senior team members or the Manager as needed.\n\nPerform quality checks on assigned deliverables to ensure data accuracy, completeness, and compliance with Dayshape and RM process standards.\n\nPartner with Resource Managers and Delivery Services leadership to clarify task requirements, timelines, and expectations for assigned delivery work.\n\nExecute assigned tasks based on documented requirements and guidance from senior team members.\n\nIdentify and escalate recurring administrative or data issues to senior team members for review.\n\nProgram Enablement & Change Support\n\nParticipate in testing and deployment activities for new Dayshape product releases as assigned by executing defined test scenarios and documenting results.\n\nProvide feedback to senior team members regarding execution questions or issues encountered during assigned activities.\n\nSupport the development and execution of release communications, job aids, and training materials to reinforce understanding of new functionality or process updates.\n\nIdentify and escalate data quality issues or execution risks encountered during delivery or release activities to senior team members or the Manager.\n\nEDUCATION/CERTIFICATIONS\nBachelor’s degree in a technical or related field, or an equivalent combination of education, experience, and/or certifications.\nTECHNICAL/SOFT SKILLS\nStrong Microsoft Office proficiency,\n\nStrong attention to detail and ability to manage structured, repeatable work at scale.\n\nClear, professional written and verbal communication skills.\n\nDemonstrated curiosity and willingness to learn new tools, techniques, and approaches\n\nInterest in identifying and implementing continuous improvements within resource management operations\n\nEXPERIENCE\n0-2 years experience in professional services, operations, or administrative support roles\n\nExposure to resource management processes or scheduling concepts preferred\n\nAt RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits https://rsmus.com/careers/el-salvador.html.\nRSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteranstatus; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.\nAccommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSMis committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at .","description_format":"text","description_chars":5253,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-14T23:15:42Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/rsm-us-resource-management-delivery-services-associate","json_url":"https://alion.io/job/rsm-us-resource-management-delivery-services-associate.json","meta":{"generated_at":"2026-10-16T03:55:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":569,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8699},"rest":"https://alion.io/mcp/rest/get_company?id=8699"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frsm-us-resource-management-delivery-services-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frsm-us-resource-management-delivery-services-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frsm-us-resource-management-delivery-services-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rsm-us-resource-management-delivery-services-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frsm-us-resource-management-delivery-services-associate"}]}