{"id":3304900,"url":"https://alion.io/job/rsm-us-supervisor-talent-acquisition-operations-programs-interviews","title":"Supervisor, Talent Acquisition Operations – Programs & Interviews","company":{"id":8699,"name":"RSM US","domain":"rsmus.com","url":"https://alion.io/company/rsm","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":151,"ghost_share":0,"stale_share":0.689,"repost_share":0.007,"time_to_fill_p50_days":32,"computed_at":"2026-11-03T05:54:40Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States","Tampa, United States","Baltimore, United States","Jacksonville, United States","Houston, United States","Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":81900,"max":139700,"currency":"USD","period":"year","gross":null,"usd_annual":139700},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T03:51:50Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.\nThe Talent Acquisition (TA) Operations Supervisor sits within the broader Talent Operations team and is a frontline people leader responsible for overseeing the day-to-day execution of TA programs support and interview scheduling support. This role provides direct leadership, coaching, prioritization, workload management, and performance support while ensuring operational activities are delivered accurately, consistently, compliantly, and in alignment with established service expectations.\nThe role supports centralized, scalable, and highly repeatable talent solutions by coordinating service delivery, managing SLAs, resolving escalations, monitoring quality, supporting reporting and governance, and driving continuous improvement. Employees in this role are expected to exercise sound judgment, balance competing priorities, develop team capability, manage operational risks, support change and adoption activities, and reinforce a culture of service excellence, collaboration, accountability, and continuous improvement.\nPeople Leadership & Team Development\nManage day-to-day workload distribution, prioritization, scheduling, capacity planning to ensure service commitments and operational deliverables are met. \nSupport employee onboarding, training, performance feedback, career development, and continuous learning to strengthen team capability and operational consistency. \nFoster a culture of accountability, collaboration, inclusion, partnership, service excellence, and continuous improvement in a global, matrix environment \nOperational Service Delivery & Execution\nOversee the execution of centralized, repeatable TA processes, transactions, ticket requests, and operational activities across assigned areas of responsibility. \nEnsure operational work is completed accurately, consistently, timely, and in accordance with firm policies, procedures, compliance expectations, and service standards. \nResearch, resolve, and respond to complex operational questions, stakeholder concerns, and escalations using best practices, documentation, and appropriate judgment. \nEscalate high-risk, sensitive, or enterprise-impact issues appropriately while maintaining ownership through resolution. \nIdentify operational risks, recurring service disruptions, and stakeholder pain points; recommend sustainable solutions to improve delivery and experience. \nProcess Improvement & Operational Excellence\nIdentify opportunities to improve operational efficiency, effectiveness, accuracy, quality, scalability, compliance, and stakeholder experience. \nCollaborate with stakeholders to evaluate current processes, clarify requirements, and recommend practical enhancements. \nSupport the development, implementation, testing, training, and administration of centralized, repeatable TA solutions across enterprise systems and integrated tools. \nLead or participate in process reviews, quality audits, operational improvement initiatives, documentation updates, and implementation readiness activities. \nDevelop and maintain process documentation, knowledge articles, job aids, templates, operating procedures, and training materials. \nUse a continuous improvement mindset to identify efficiencies, remove friction, and support scalable service delivery. \nStakeholder Partnership & Communication\nBuild and maintain strong internal and external partnerships with Talent leaders, Centers of Excellence, technology teams, external recruitment vendors and other key stakeholders. \nServe as a trusted point of contact for operational guidance, escalations, service updates, and stakeholder support. \nFoster a culture of customer service, collaboration, and partnership while effectively managing stakeholder expectations. \nPartner cross-functionally to support the successful delivery of Talent Operations programs, initiatives, and services. \nData, Reporting & Operational Governance\nDevelop and deliver reporting, dashboards and operational insights that support business decision-making. \nLeverage data and trends to identify opportunities for process improvement, risk mitigation, resource planning, and service optimization. \nEnsure data integrity, reporting accuracy, and adherence to governance, quality assurance, and compliance standards. \nSupport operational metrics, audits, and governance activities to drive accountability and continuous improvement. \nTraining, Knowledge Management & Coaching\nLead onboarding, training, and knowledge-sharing efforts to ensure team readiness and consistent service delivery. \nProvide coaching and guidance to strengthen operational performance, stakeholder support, and process expertise. \nReinforce operational standards, compliance requirements, and best practices across the team supporting a global, matrix organization. \nSupport change management and adoption efforts for new processes, technologies, programs, and service delivery models. \nProfessional Judgment, Risk & Compliance\nExercise sound judgment to manage priorities, resolve escalations, mitigate operational risks, and support effective service delivery. \nEnsure compliance with policies, data privacy requirements, internal controls, documentation standards, and quality expectations. \nLead issue resolution, corrective actions, audits, and continuous improvement efforts to strengthen operational effectiveness. \nServe as a role model for accountability, professionalism, collaboration, confidentiality, and service excellence. \nor the job\nMinimum Requirements\nBachelor's degree or an equivalent combination of education and a minimum of 6 years relevant experience.\nMinimum of 4 years of experience in TA operations or related operational functions.\nExperience with campus programs support.\nExperience providing direct or indirect work direction, coaching, mentoring, onboarding support, training, or team leadership responsibilities. \nExperience managing operational processes, managing escalations, parallel priorities, SLAs, quality reviews, or process improvement initiatives in a high-volume, fast-paced, service-oriented environment. \nProficiency with Microsoft Office applications and experience using HR, talent, recruiting, learning, workflow, case management, reporting, compliance, or enterprise operational systems. \nPreferred Requirements\nExperience with interview scheduling, reporting, metrics, dashboards, service performance monitoring, quality audits, and operational governance. \nExperience supporting system changes, organizational readiness, stakeholder training, or service delivery enhancements. \nExperience working within a global, shared services, matrixed, centralized operations, or multi-time-zone environment. \nGlobal talent acquisition technology systems experiencing including Workday (ATS), Yello (CRM/Interview Scheduling) and/or Radancy (Programs/Events). \nAt RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.\nWe believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.\nAll applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.\nAccommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at .\nRSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.\nRSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.\nAt RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.\nCompensation Range: $81,900 - $139,700\nIndividuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.","description_format":"text","description_chars":10328,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-27T00:58:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 76 · green card filings: 26","filings_12m":76,"filings_prev_12m":89,"green_card_filings_12m":26,"median_offered_wage_usd":136127,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":8,"expected_fill_days":32,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":139700,"is_top_pay":true},"html_url":"https://alion.io/job/rsm-us-supervisor-talent-acquisition-operations-programs-interviews","json_url":"https://alion.io/job/rsm-us-supervisor-talent-acquisition-operations-programs-interviews.json","meta":{"generated_at":"2026-11-03T15:23:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21430,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8699},"rest":"https://alion.io/mcp/rest/get_company?id=8699"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frsm-us-supervisor-talent-acquisition-operations-programs-interviews"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frsm-us-supervisor-talent-acquisition-operations-programs-interviews"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frsm-us-supervisor-talent-acquisition-operations-programs-interviews"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rsm-us-supervisor-talent-acquisition-operations-programs-interviews\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frsm-us-supervisor-talent-acquisition-operations-programs-interviews"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3304900}},{"tool":"search_jobs","arguments":{"company":"rsmus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3304900},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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