{"id":3592160,"url":"https://alion.io/job/rta-supervisor-service-providers","title":"Supervisor- Service Providers","company":{"id":66816,"name":"RTA","domain":"rta.ae","url":"https://alion.io/company/rta-ae","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":35},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-01T20:35:00Z","employer_posted_date":null,"last_verified_at":"2026-11-08T02:35:15Z","board_verified":false,"closed_at":"2026-11-08T02:35:15Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Operations:\n• Monitor centers through surveillance cameras and raise observations.\n• Prepare reports on health, safety, and environmental requirements at service centers.\n• Follow up implementation of health and safety requirements and report compliance levels.\n• Follow up with service providers to meet requirements for opening and operating licensing\ncenters.\n• Prepare and follow the implementation of agreements with service providers in coordination\nwith internal authorities.\n• Conduct field visits to identify improvement opportunities and recommend corrective\nmeasures.\n• Ensure implementation of approved policies, circulars, and procedures by service providers\nand act on violations.\n• Coordinate approval of marketing and awareness campaigns to ensure information accuracy.\n• Analyze and evaluate service provider performance and submit periodic reports.\n• Receive grievances from service providers, verify documentation, follow procedures, and\nsubmit cases to the Unified Grievance Committee.\n• Support bidding activities for establishing new service provider centers with the concerned\ndepartments.\nPhysical Working Conditions:\n• Role requires daily field inspections and work within service provider centers and monitoring\nfacilities.\n\nRequirments:\nHigh School / Diploma in business administration.\n2+ years of experience in case of Diploma.\n5+ years of experience post high school experience.\nBehavioral Competencies:\nBasic Developing Advanced Mastery Evoking and Transmitting Positive Energy.\nCommunity Service and Responding to Customer Needs. \nExcellence in Execution. \nEffective Communication.\nTechnical Competencies General Administrative Practices. \nInspection Principles and Standards. \nPolicy Implementation & Compliance Management. \nCustomer Support & Experience Management. \nTraining & Commercial Center Compliance Management. \nSupplementary/Additional Technical Competencies (Governance and Compliance). \nQuality, Health and Safety Compliance. \n\nFuturistic Technical Competencies: \nAdvanced Monitoring & Inspection Technologies.\nProcess Automation and Workflow 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