{"id":3110675,"url":"https://alion.io/job/rta-technical-operator-operations-control-center","title":"Technical Operator - Operations Control Center","company":{"id":66816,"name":"RTA","domain":"rta.ae","url":"https://alion.io/company/rta-ae","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T20:35:45Z","employer_posted_date":null,"last_verified_at":"2026-10-22T20:35:45Z","board_verified":false,"closed_at":null,"days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"Job Purpose:\nFollow up and supervise the operation of all bus routes and drivers, to ensure compliance with bus operational\nstandards including safety and security.\nRoles & Accountabilities:\n# Monitor bus routes and ensure that trips are made according to schedule\n# Receiving and answering calls and inquiries of drivers who need assistance and providing advice on appropriate\nprocedures, especially in cases of an accident or reporting its reality\n# Identify and inform drivers to follow the bus routes under instructions from the supervisor, in the event of a\nbreakdown scenario in the metro that needs support from the bus management\n# Advising drivers on corrective action in case of late arrival using the AVM communication protocol\n# Submit operational reports according to operation (daily, weekly, monthly) for operating cases that affect\nperformance indicators and submit proposals, such as but not limited to (development of operation, reduction\nof lost kilometers, reduction of bus progress rate on time, increase the percentage of bus commitment to\nscheduled schedules OTP, etc...) in order to coordinate with the concerned in the Planning and Business\nDevelopment Department\n# Inform supervisors of the obstacles or operational difficulties encountered in the routes of flights and seek\nadvice to deal with them\n# Ensure that all corrective actions are recorded in the AVM system for reference when needed in the future\n# Dealing with system or equipment errors or bus malfunctions and taking immediate measures to ensure the\nprogress of the operational process and informing the supervisor when necessary\n# Support shift supervisors on a daily basis, to measure the impact of corrective actions taken by shelter\nstations and bus stations related to key performance indicators\n# Ensure that the daily operations report is submitted on time, including: the number of flights canceled or\nadded, the percentage of delayed flights and which control center managers and supervisors take appropriate\naction\n# Any additional responsibilities as advised by the direct Line Manager or Head of Department\n# Adhere to RTA information Security Policies and Procedures, related to data protection and as per approved\nregulations.\n\nEducation\n# High School 2 years of relevant work experience.\n\nSkills\n# A good user of the computer - A good listener and communicator and a high ability to communicate\nand transmit information orally and in writing - A good listener and communicator and a high ability to\ncommunicate and transmit information orally and in writing - Fluent in English in reading, writing and\nspeaking, preferably fluent in Arabic.","description_format":"text","description_chars":2645,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-10-22T20:35:45Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.789,"p_room":0.9,"age_days":15,"expected_fill_days":22,"reasons":["seen:15","win:mid","comp:junior"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/rta-technical-operator-operations-control-center","json_url":"https://alion.io/job/rta-technical-operator-operations-control-center.json","meta":{"generated_at":"2026-11-07T22:50:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":66816},"rest":"https://alion.io/mcp/rest/get_company?id=66816"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frta-technical-operator-operations-control-center"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frta-technical-operator-operations-control-center"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frta-technical-operator-operations-control-center"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rta-technical-operator-operations-control-center\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frta-technical-operator-operations-control-center"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3110675}},{"tool":"search_jobs","arguments":{"company":"rta.ae","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3110675},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}