{"id":257388,"url":"https://alion.io/job/rtb-house-account-manager-rtb-com","title":"Account Manager (rtb.com)","company":{"id":1562,"name":"RTB House","domain":"rtbhouse.com","url":"https://alion.io/company/rtb-house","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":11,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":96000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1562},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-11T08:31:42Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-30T00:14:39Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Location: [Poland] \nWe Are: \nRTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. \nFounded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.\nYou Will:\nStrategically manage and scale a portfolio of 200-300+ clients through data-driven segmentation, prioritization, and proactive engagement.\n\nOwn the health of your client portfolio, acting on early churn-risk signals (e.g., declining spend, disengagement) to ensure high retention and reactivate paused accounts.\n\nDrive commercial growth by proactively proposing budget and optimization strategy changes based on campaign performance\n\nDeliver high-touch support for top-tier clients, including regular strategic meetings, while developing scaled, automated communication for the broader customer base.\n\nAct as the voice of the customer by gathering product feedback and identifying opportunities for case studies to share with marketing and product teams.\n\nProvide essential day-to-day client support, resolving inquiries directly and escalating complex technical or integration issues to the appropriate internal teams.\n\nDesired Experience: \n3+ years of experience in Customer Success, Account Management, or Portfolio Management within a SaaS, tech company, or fast-growing startup environment.\n\nProven experience in managing a large portfolio of clients (ideally 100+ accounts) and handling onboarding, retention, and expansion.\n\nStrong analytical and data-driven mindset with a focus on metrics like churn, retention, and upsell.\n\nPractical knowledge of CRM tools, automation workflows, and a proactive approach to using AI tools to optimize daily work.\n\nFluency in English & Polish (minimum B2/C1) is required for daily collaboration with international clients.\n\nWe Offer: \nA unique opportunity to join a creative, dynamic company in online advertising;\nRemote model ensuring a real work-life balance;\nThe possibility to drive impactful projects focused on existing business in close cooperation with market leadership;\nAn amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;\nStable, long-term cooperation based on a B2B contract or contract of mandate.\nApply now! \nYou don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.","description_format":"text","description_chars":2830,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Advertising","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-09-05T11:27:59Z"}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.528,"p_room":0.75,"age_days":48,"expected_fill_days":52,"reasons":["conf:2","stale_co","velocity","win:late"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/rtb-house-account-manager-rtb-com","json_url":"https://alion.io/job/rtb-house-account-manager-rtb-com.json","meta":{"generated_at":"2026-09-30T04:57:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3459,"day_limit":5000,"remaining_today":1541,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}