{"id":3699899,"url":"https://alion.io/job/rtb-house-project-manager-client-services","title":"Project Manager, Client Services","company":{"id":1562,"name":"RTB House","domain":"rtbhouse.com","url":"https://alion.io/company/rtb-house","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":15,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"SQL","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-11-03T15:03:35Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T05:50:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Location: Poland\nWe Are:\nRTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.\nFounded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.\nIn 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget.\nThe Client Services team is crucial in driving our operational success, collaborating closely with Account Management, Client Partners, and Revenue Operations to establish the tooling, AI-driven workflows, and quality standards needed to deliver consistent, high-impact services across global markets.\nWhy RTB House?\nIf you are looking for an environment where you can independently turn operational challenges into automated solutions, leverage cutting-edge AI tools (such as Claude), and directly shape how client-facing teams scale, then RTB House is the right fit for you.\nYou Will:\nBuild and maintain the operational tools, systems, and automations that support day-to-day Client Services activities, eliminating manual and repetitive tasks. \nDrive Pipedrive adoption and ensure high CRM data hygiene to keep cross-sell pipelines and account activity reporting accurate and reliable. \nUtilize Claude and other AI solutions to prototype workflows, automate processes, and create reusable tools for commercial teams. \nStandardize key Account Management deliverables (including business reviews, growth plans, campaign recaps, and renewal proposals) by defining clear quality benchmarks and templates. \nReview account outputs against established standards to drive consistency across all client portfolios. \nEstablish and optimize core operational handoffs (e.g., new-client intake and technical alignment on campaign launches) to ensure seamless delivery. \nEnable teams through hands-on onboarding, knowledge-sharing sessions, and maintaining up-to-date documentation and best-practice guides. \nDesired Experience:\n2-5 years of commercial experience in revenue operations, business systems, sales/client services enablement, business analysis, or a related operational field. Fluency in English (written and verbal), with the confidence to communicate, train, and present solutions to stakeholders at all levels. \nExperience configuring or administering business tools and workflows (e.g., Pipedrive, Salesforce, Asana, Zapier, Make). \nHands-on experience with AI tools (Claude, ChatGPT, Gemini) and a demonstrated ability to turn AI capabilities into practical, daily workflows. \nComfort working with structured data, maintaining clean pipelines, and establishing structured processes in evolving environments (basic SQL is a plus). \nBachelor’s degree in Business, Information Systems, Operations, or a related field (or equivalent practical experience).\nWe Offer:\nFlexible cooperation hours with autonomy in organizing your daily delivery (with schedule flexibility for cross-time-zone collaboration with US partners).\nStructured onboarding program and an Account Management Buddy to support your ramp-up.\nDirect access to enterprise-grade AI technologies and a culture that actively fosters operational experimentation.\nApply now!\nYou don't need to tick every box to apply. 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