{"id":123703,"url":"https://alion.io/job/rtb-house-technical-account-manager-2","title":"Technical Account Manager","company":{"id":1562,"name":"RTB House","domain":"rtbhouse.com","url":"https://alion.io/company/rtb-house","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":14,"ghost_share":0,"stale_share":0.786,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Beijing, China","Shanghai, China"],"countries":["CN"],"hiring_countries":["CN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":103000,"period":"year","method":null,"sample_n":6116},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppsFlyer SDK","optional":false},{"name":"Google Sheets","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-25T06:00:32Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-23T14:15:32Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Location: [China] \nWe Are: \nRTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. \nFounded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create egagement, and fuel long-term demand for a global base of clients.\nAs a Technical Account Manager, you will be the main technical point of contact for a portfolio of RTB House clients. You will ensure campaigns are set up correctly, monitored daily, and optimized for maximum performance. This role requires a proactive mindset, strong technical skills, and the ability to provide timely solutions to performance-related challenges. You will work closely with account managers and internal technical teams to deliver high standards of service and help clients achieve their campaign goals.\nWhy RTB House?\nAt RTB House, we focus on continuous learning and professional development. Before taking over your first campaign, you’ll receive a comprehensive onboarding and be paired with an individual mentor to guide you through the key aspects of the TAM role so you can feel confident in your new position. You’ll also have ongoing support from your Team Leader, access to regular training sessions led by our subject-matter experts, and an e-learning platform. Additionally, we provide funding support for external courses you may wish to pursue.\nYou Will:\nProactive Performance Monitoring & Optimization\nMonitor campaign pacing, delivery, and key performance metrics daily, and more frequently as needed.\nIdentify underperformance early and propose timely optimization solutions.\nImplement technical or operational changes promptly to resolve performance issues.\nCampaign Setup & Launch\nPlan and execute campaign setups according to client objectives\nVerify tracking code implementation and troubleshoot tagging or feed issues.\nOversee the creation of advertising materials and ensure technical readiness before launch.\nTechnical Troubleshooting & Integration\nInvestigate and resolve technical issues such as discrepancies, frequency analysis, publisher/host performance, and tag drop-offs.\nManage integrations between RTB House systems and client e-commerce platforms.\nProvide rapid, solution-focused responses to performance-impacting incidents.\nCollaboration & Process Improvement\nWork closely with account managers, sales teams, and HQ technical support to maintain high service standards.\nParticipate in meetings to align technical strategy with campaign goals.\nHandle requests via the ticketing system (e.g., Jira) promptly, in line with SLA timelines.\nContribute to process improvements, internal knowledge sharing, and the development of TAM best practices\nDesired Experience: \nIndividual\nExcellent communication skills; fluency in Mandarin and English is required.\nHighly motivated and eager to learn in a fast-paced environment.\nStrong time management and attention to detail; reviews impact before taking action.\nProactive problem solver; takes ownership of challenges and delivers effective solutions.\nStrong analytical skills; provides accurate, relevant insights and efficient solutions.\nComfortable supporting high-profile clients while balancing priorities and delivering high service standards.\nTechnical Skills\nProven experience with HTML, JavaScript, REGEX, URL structures, or relevant web development skills.\nExperience with debugging tools (e.g., Firebug, browser developer consoles).\nPractical knowledge of Microsoft Excel / Google Sheets for report generation and data analysis.\nAdvantageous skills: Working knowledge of GTM, Google Analytics, Shopify or other e-commerce platforms, MMPs (AppsFlyer, Branch, Adjust, etc.).\nFamiliarity with cookies and tracking concepts is a plus.\nIndustry Knowledge\nUnderstanding of common digital advertising metrics and abbreviations, such as ROI, CPC, CPM, SSP, DSP.\nAwareness of the distinctions between performance-driven and branding-focused campaigns.\nWe Offer: \nThe chance to work in an engaging role in a fast-growth award-winning organisation. As well as working on a great product based on the newest AI Technology (Deep Learning); \nThe opportunity to be in a fully responsible, high potential position with our business in APAC where you can share your own ideas and make an impact on our organisation;\nTo be a part of a team that shapes the future of online marketing globally;\nGood Work-Life Balance and flexible work style including flex time and remote work;\nAn outstanding training and onboarding program to make sure you are equipped with all the necessary knowledge and tools to excel; \nA dedicated annual budget for external training and language courses.\nApply now! \nYou don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.","description_format":"text","description_chars":5168,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Flexible schedule","Professional development"],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Advertising","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-08-25T06:00:32Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.542,"p_room":0.55,"age_days":58,"expected_fill_days":52,"reasons":["conf:1","stale_co","velocity","win:tail"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/rtb-house-technical-account-manager-2","json_url":"https://alion.io/job/rtb-house-technical-account-manager-2.json","meta":{"generated_at":"2026-10-23T18:10:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27685,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1562},"rest":"https://alion.io/mcp/rest/get_company?id=1562"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frtb-house-technical-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frtb-house-technical-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frtb-house-technical-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rtb-house-technical-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frtb-house-technical-account-manager-2"}]}