{"id":1217008,"url":"https://alion.io/job/rtx-integrated-product-support-engineer","title":"Integrated Product Support Engineer","company":{"id":1162,"name":"RTX","domain":"rtx.com","url":"https://alion.io/company/raytheon-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":500,"ghost_share":0,"stale_share":0.7,"repost_share":0.026,"time_to_fill_p50_days":8,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Malvern, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Red Hat","optional":true}],"status":"live","first_seen_at":"2026-07-15T00:00:00Z","employer_posted_date":"2026-07-15","last_verified_at":"2026-10-26T01:44:55Z","board_verified":true,"closed_at":null,"days_open":103,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":102},"description":"Date Posted:\n2026-07-15\n\nCountry:\nUnited Kingdom\n\nLocation:\nMalvern, Worcestershire\n\nPosition Role Type:\nOnsiteAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.\nRaytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.\nWhat You Will Do *\nThe successful candidate will be part of the IPS and Training Team working closely with both systems and software engineering, and programme management. You will be required to develop and deliver technical documentation and training materials while establishing working relationships with a wide range of customers. The role will primarily be based in Malvern, Worcestershire however some travel within the UK and overseas travel will be required.\nYou will assist in the preparation of Technical Manuals to various formats, i.e. AESP or US Government Technical Manual.\nYou will actively collaborate with programme management, engineering and other development areas.\nYou will be involved with customer training using various media such as MS PowerPoint and carry out On Job Training.\nYou will carry out other tasks commensurate to the role as directed by the Integrated Support Manager.\nYou will assist in the preparation of IPS/Supportability documentation, commensurate with internal on the job training.\nYou must be able to obtain and maintain the relevant UK security clearance required for the role, SC at a minimum.\nWhat You Will Learn\nYou will get extensive training on our main product, being the SCi-Toolset and the hardware infrastructure that supports it.\nYou will learn how complex, secure, multi-server systems are built, tested, deployed, and sustained throughout their lifecycle.\nYou will gain exposure to UK and international customer environments, seeing how systems are used operationally and how best to support them.\nYou will strengthen your communication and stakeholder management skills through regular engagement with internal teams and external customers.\nQualifications You Must Have *\nYou will be able to demonstrate a good working knowledge of the key areas relating to Technical Documentation and training material production. A background in ISR Exploitation Systems would be desirable.\nYou will be able to develop, implement and control Training Plans with conflicting requirements, as part of a busy training programme, to satisfy defined customer and business requirements, ensuring that activities are successfully progressed and delivered in line with established targets and constraints.\nYou will be expected to form part of the team that conducts Maintenance Task Analysis on ISR Exploitation Systems.\nExperience in the use of MS Office products for the production, control and amendment of supportability documentation and Technical Manuals, would be desirable.\nQualifications We Prefer\nDesirable Experience/Qualifications:\nTechnical Author\nFormal training qualification.\nEngineering experience.\nIt Would Be Great If You Also Have\nExperience with Red Hat Enterprise Linux.\nExperience working in defense, aerospace or another regulated, mission-critical environment.\nExperience supporting customer-facing systems and providing remote technical support.\nA full UK driving license.\nLearn More & Apply Now\nThis is a role with variety, visibility, and purpose. One week you could be working in the facility in Malvern, the next delivering training at a customer site anywhere in the world.\nYou will join a well-established team that works at the sharp edge of system training, where technical quality, reliability and customer trust are essential.\nAt Raytheon UK, you will be part of a wider RTX organisation with access to expert colleagues, learning opportunities and the chance to contribute to technology that supports national security and mission success.\n About Raytheon\nRaytheon UK delivers innovative, high-integrity solutions across defense, national security, and other critical domains. We combine advanced technology, robust engineering and long-term support to help customers complete their most complex missions.\nAs part of RTX, one of the world’s largest aerospace and defense companies, we bring together engineering expertise, global capability, and a shared commitment to helping create a safer, more secure world.\nRole Type\nThis role is classified as Onsite. (Periodic work from home is possible)\nYou will be based primarily at our Malvern office, working within the IPS (Integrated Product Support) team. Regular travel to customer sites in the UK and overseas will be required depending on program needs.\nWhat we offer\n· Attractive compensation package\n· Private Medical Insurance\n· Fantastic pension scheme\n· Life Assurance and Group Income Protection Scheme participation\n· 25 days annual leave plus public holidays, with the option to buy or sell up to 5 days each year\n· Flexible working\n· Employee Discounts and Flexible Benefits platform\n· Support with professional fees\n· Employee Assistance Programme (EAP)\n· And much more\nApply Now\nIf you are a practical, curious, and customer-focused technical professional who enjoys solving problems, supporting complex systems and working in mission-critical environments, we would love to hear from you.\nRTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.\nPrivacy Policy and Terms:\nClick on this link to read the Policy and Terms\nPlease ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:\nOnsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.]\nHybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.\nRemote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.\nCandidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.\nRequires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs\nor systems with the ability to make enhancements and leverage in daily work.\nTypically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience.\nEngineering/Other Technical Positions:Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations.\nRTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.\nPrivacy Policy and Terms:\nClick on this link to read the Policy and Terms","description_format":"text","description_chars":8191,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Annual leave","Flexible schedule","Health insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T10:05:58Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":102,"expected_fill_days":8,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/rtx-integrated-product-support-engineer","json_url":"https://alion.io/job/rtx-integrated-product-support-engineer.json","meta":{"generated_at":"2026-10-26T01:55:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2428,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1162},"rest":"https://alion.io/mcp/rest/get_company?id=1162"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frtx-integrated-product-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frtx-integrated-product-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frtx-integrated-product-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rtx-integrated-product-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frtx-integrated-product-support-engineer"}]}