{"id":2856207,"url":"https://alion.io/job/rtx-manager-people-services-specialised-services","title":"Manager, People Services– (Specialised Services)","company":{"id":1162,"name":"RTX","domain":"rtx.com","url":"https://alion.io/company/raytheon-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":416,"ghost_share":0,"stale_share":0.639,"repost_share":0.031,"time_to_fill_p50_days":8,"computed_at":"2026-10-24T06:02:35Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-19T14:46:59Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T08:24:09Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Date Posted:\n2026-10-19\n\nCountry:\nSingapore\n\nLocation:\nSG-01-SINGAPORE-061 ~ 61 Seletar Aerospace View ~ SELETAR BLDG 61, Pratt & Whitney Singapore Component Repair\n\nPosition Role Type:\nUnspecifiedResponsibilities\n1. Performance Improvement Plan Coordination - 45%\nManage operational coordination of PIP cases initiated through approved HR processes and channels.\nValidate completeness of requests and required documentation against established process requirements.\nCoordinate with managers, HR Partners, and Employee Relations stakeholders to support timely initiation and administration of PIP activities.\nSupport preparation, distribution, and tracking of approved PIP documentation using standardized templates.\nMaintain accurate records of PIP start dates, review milestones, progress checkpoints, and planned completion dates.\nSend timely reminders to managers and designated HR stakeholders regarding scheduled review meetings and pending actions.\nMonitor outstanding documentation, acknowledgements, and required follow-ups.\nCoordinate extensions, modifications, or closure documentation only after appropriate authorization.\nMaintain accurate and confidential case records in approved HR systems.\nEscalate overdue actions, process exceptions, employee concerns, or policy-related questions to designated HR or Employee Relations Partners.\nSupport reporting on PIP case volumes, process timeliness, milestone adherence, and administrative completion.\n2. New Leader Integration Program Delivery - 35%\nManage New Leader Integration service requests received through ServiceNow.\nValidate eligibility for People Services assistance in accordance with established program guidelines.\nGuide newly hired or promoted leaders through the Leader Integration Toolkit and available service options.\nProvide coaching on standard integration materials and preparation activities.\nCoordinate creation and distribution of pulse surveys for eligible leader teams.\nMonitor survey participation and analyze responses using approved tools and methodologies.\nPrepare structured feedback summaries highlighting common themes and potential alignment gaps.\nCoordinate discussions with leaders to review survey findings and prepare integration meetings.\nFacilitate standard leader-team integration sessions when requested and authorized.\nSupport documentation of agreed follow-up actions while maintaining leader accountability for implementation.\nCoordinate with the Talent COE and HR Business Partners when specialist intervention is required.\nEnsure appropriate ServiceNow case documentation and closure.\n3. HR Stakeholder Coordination - 10%\nAct as an operational point of contact for managers, HR Business Partners, Employee Relations, and Talent COE stakeholders.\nProvide process guidance, status updates, and administrative support.\nCoordinate cross-functional handoffs and escalate unresolved issues.\nMaintain professional relationships with senior leaders and regional HR teams.\nEnsure sensitive information is shared only with authorized stakeholders.\n4. Service Delivery, Reporting & Continuous Improvement - 10%\nMaintain operational trackers, service dashboards, and process documentation.\nMonitor established SLAs, turnaround times, and case quality.\nIdentify opportunities to simplify workflows and improve manager self-service.\nSupport development of ServiceNow knowledge articles and standard operating procedures.\nIdentify automation opportunities for notifications, tracking, and reporting.\nSupport audit readiness through accurate documentation and appropriate access controls.\nParticipate in process reviews and continuous improvement initiatives.\nRTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.\nPrivacy Policy and Terms:\nClick on this link to read the Policy and Terms","description_format":"text","description_chars":4029,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Missiles","Air Defense","Defense Manufacturing","Avionics & Flight Control"],"lifecycle":[{"event":"open","at":"2026-10-19T14:46:59Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.522,"p_room":0.9,"age_days":4,"expected_fill_days":8,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/rtx-manager-people-services-specialised-services","json_url":"https://alion.io/job/rtx-manager-people-services-specialised-services.json","meta":{"generated_at":"2026-10-24T08:47:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12469,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1162},"rest":"https://alion.io/mcp/rest/get_company?id=1162"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frtx-manager-people-services-specialised-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frtx-manager-people-services-specialised-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frtx-manager-people-services-specialised-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rtx-manager-people-services-specialised-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frtx-manager-people-services-specialised-services"}]}