Operations Manager, Cycle 1 & 2

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do

• Drive capacity planning and set day-day operational objectives within a clearly defined area of responsibility, ensuring effective execution and compliance
• Assigns tasks to teams to achieve production activities to meet operational targets, service standards, etc.
• Manages and optimizes resources to achieve Turnaround Time (TAT), On-Time Delivery (OTD), and financial objectives
• Ensures workforce competence through structured training programs and ongoing development
• Tracks and drives team productivity, including SAP hour management, overtime control, and reduction of non-productive time
• Responsible for employee welfare, focusing on career development, training access, and engagement initiatives
• Champion a performance-focused, safety-first, and compliance-driven culture
• Acts as the operations point-of-contact for cross-functional requests and issue resolution
• Develops leadership potential within the team and fosters a culture of active engagement and accountability
• Provides primary input for hiring, firing, promotion, performance and rewards decision for direct report
• Own and drive harmonization of CORE deployment standards and promote best practice sharing across functions to ensure consistent operational performance
• Collaborate and influence across site leadership, Safety, Quality, Engineering, and Operations to drive cross-functional alignment and sustain measurable results
• Contribute to development of annual CORE improvement roadmaps for operations and translate strategy into tactical execution plans, building a pipeline of performance-driven improvement projects
• Facilitate knowledge sharing and scale adoption of high-impact practices across P&W Canada sites
• Maintain and enhance the control tower to track and visualize key business metrics, assess data domain maturity against CORE standards
• Execute and monitor continuous improvement plans using CORE tools.
• Develop KPI dashboards, track OEE, cost, quality, delivery and report progress to leadership
• Sponsor and/or lead Continuous Improvement project execution within time/cost/performance targets and facilitate Kaizen events

Qualifications You Must Have

• Degree in Mechanical/Aeronautical/Production Engineering with 4 years of relevant experience, or Diploma in Engineering with minimum 8 years of aviation experience
• Experience in aircraft engine workshop practices and maintenance & repair of gas turbine engines will be advantageous

• Knowledge of the RTX CORE Operating system is required and prior experience working in an MRO shop highly preferred

• Analytical with strong leadership and supervisory skills
• Highly motivated with a strong drive for success
• Good team player with strong communications and interpersonal skills

Qualifications We Prefer

• CORE Champion certified with experience in aerospace and defence, progressing towards CORE Professional / Expert certification.
• Strong knowledge of CORE, RTX strategy, and continuous improvement tools (Six Sigma/ACE)
• Proficient in data management and analytics, control tower metrics
• Strong problem-solving, communication, stakeholder engagement, executive presentation skills
• Adaptable, learning-oriented, teamwork and collaboration
• Technical experience in Engine MRO or the Aerospace industry.
• Proficient in Microsoft Office applications and SAP systems.

What We Offer

· Career and skills development opportunities.

· Employee scholarship program for further education.

· Comprehensive health, medical and dental benefits.

· On-the-job training and in-house/external certifications.

· Competitive renumeration package.

· Company transport provided

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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