Technical Service Engineer

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

Responsibilities:

• Provide technical support to achieve engineering and quality excellence.
• Mainly working on full/partial engine overhaul workscope under the Fleet management Program (FMP). You will review and provide engine workscope instructions to the shop for compliance with engineering data during the engine shop visit.
• Perform review of Modification Service Bulletin (SB) and provide timely information to the shop when applicable
• Analyze out-of-manual conditions and provide engineering solutions in relation to engine part repair and overhaul processes
• Liaise and coordinate with engine OEM, airline customers and aviation authorities for engine condition documentation and reporting
• Work proactively in addressing potential issues and apply real-time problem solving skills when working towards resolution
• Communicate with customers on out-of-manual repair approval thru eCARS system
• Propose creative engineering solution to reduce engine turn time and shop visit cost
• Liaise with the OEM and subcontractors on engine investigation and repair processes
• Participate in Continuous Improvement projects to bring change to the department and company
• Assist the Engineering Management in special projects

Requirement:

• Degree in Aerospace or Mechanical Engineering or equivalent
• Minimum 3 years’ experience in aerospace MRO setting is preferred but not mandatory
• Able to interpret technical data, drawings and engine manuals (SB, SPM, EM and CIR).
• Good working knowledge in MS Office applications (Words, Excel, Projects, and Power Point).
• Excellent interpersonal and communication skills (both written and oral)
• Working knowledge in SAP, Solumina is preferred but not mandatory
• Versatile worker who is able to work well in a team setting and independently.
• Ability to think and process information in the macro and micro level.
• Highly motivated and innovative individual who is meticulous

What We Offer

• Career and skills development opportunities.
• Employee scholarship program for further education.
• Comprehensive health, medical and dental benefits.
• On-the-job training and in-house/external certifications.
• Competitive renumeration package.
• Allowance and overtime benefits where applicable.
• Company transport provided.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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