{"id":221473,"url":"https://alion.io/job/rubrik-channels-operations-manager-managed-services","title":"Channels Operations Manager, Managed Services","company":{"id":1145,"name":"Rubrik","domain":"rubrik.com","url":"https://alion.io/company/rubrik","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":20,"ghost_share":0,"stale_share":0.55,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Palo Alto, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140100,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Tableau","optional":false},{"name":"AI Agents","optional":true},{"name":"Fine-tuning","optional":true},{"name":"LLM Guardrails","optional":true}],"status":"live","first_seen_at":"2026-06-23T01:37:41Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-26T01:32:20Z","board_verified":true,"closed_at":null,"days_open":125,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":124},"description":"Job Summary\nRubrik’s Global Partner Organization is seeking an experienced and strategic leader to serve as a trusted business partner to our managed services ecosystem. In this role, you will own the operational strategy, program design, and go-to-market execution for Rubrik’s managed services business-driving alignment across managed service providers (MSPs), field sales, marketing, and product teams.\nThis is not a transactional operations role. You will act as a strategic advisor to MSP partners and internal stakeholders alike, shaping how Rubrik engages with and grows its MSP channel. You bring a proven track record of influencing without authority, building lasting partner relationships, and translating business strategy into executable programs. Your efforts will directly influence Rubrik’s market positioning and revenue growth in managed services.\n*** This position requires a minimum of 2 days/week at Rubrik's HQ in Palo Alto, CA ***\nWhat You’ll Do:\nStrategic Partnership: Build deep relationships with MSP leadership to drive mutual growth and platform commitment.\nBusiness Planning: Create annual and semi-annual business plans with sales, setting shared goals and performance milestones\n Performance Management: Lead Quarterly Business Reviews (QBRs) to assess progress, address risks, and align on future priorities.\nPrograms: Partner with the programs and incentives team to evolve the MSP program framework, including partner tiers, onboarding requirements, incentive structures, and growth criteria that reward and accelerate top performers.\nGTM Strategy: Develop and evangelize a GTM Strategy and Plan for the managed services route to market, galvanizing cross-functional action and ensuring consistent execution across field, marketing, and partner teams.\nData & Metrics: Define and track metrics for individual MSP performance and program health, creating leading-indicator frameworks that enable proactive intervention and growth planning.\nPipeline and Forecast: Drive pipeline accountability and forecast accuracy across the MSP channel, partnering with sales leadership to ensure visibility and predictability in MSP-sourced revenue.\nProcess and tools: Lead highly cross-functional initiatives to identify and close gaps in managed services processes and systems, working across sales, product, finance, and partner success.\nInternal Advocacy: Serve as the internal champion for MSP partner needs, translating partner feedback into actionable insights for product, marketing, and enablement teams.\nExperience You’ll Need:\nTo be successful in this role, candidates should meet the following requirements:\nMinimum of a Bachelor’s degree from an accredited four-year university.\n5-7 years in a strategy and operations, channel operations, or partner success function within a technology or SaaS environment.\nTrack record of serving as a strategic advisor or business partner to external partners or customers, driving joint business planning and outcomes.\nProven ability to own and drive large cross-functional GTM initiatives in a fast-paced enterprise environment.\nRobust analytical background with familiarity with Salesforce, Tableau, or equivalent tools for pipeline and performance reporting.\nPreferred Skills:\nAbility to develop trust-based with cross-functional internal stakeholders, driving alignment and results without direct authority.\nExperience managing channel ecosystems at scale, with a strong understanding of the MSP business model and go-to-market motion.\nStrategic mindset with the ability to develop a GTM playbook in line with organizational objectives, then operationalize it across teams.\nStrong analytical instincts-able to deconstruct complex problems, leverage data to drive decisions, and translate insights into partner-facing and executive-ready recommendations.\nAptitude to identify growth opportunities within the managed services route to market and build programs that capture them.\nSolid experience with Salesforce and Tableau; comfort working with pipeline data and partner performance metrics.\nExcellent communication and executive presence-comfortable presenting to senior leaders, facilitating partner executive sessions, and driving cross-functional alignment.\nThe minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nUS Pay Range\n$140,100—$175,000 USD\nJoin Us in Securing and Accelerating the World's AI Transformation\nRubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. \nLinkedin | X (formerly Twitter) | Instagram | Rubrik.com\nInclusion @ Rubrik\nAt Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.\nOur goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.\nOur inclusion strategy focuses on three core areas of our business and culture:\nOur Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.\n\nOur Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.\n\nOur Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.\n\nEqual Opportunity Employer/Veterans/Disabled\nRubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.\nRubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact . Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.\nEEO IS THE LAW\nNOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS","description_format":"text","description_chars":7767,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-09-05T09:04:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 113 · green card filings: 25","filings_12m":113,"filings_prev_12m":117,"green_card_filings_12m":25,"median_offered_wage_usd":191594,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.253,"p_room":0.28,"age_days":124,"expected_fill_days":44,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/rubrik-channels-operations-manager-managed-services","json_url":"https://alion.io/job/rubrik-channels-operations-manager-managed-services.json","meta":{"generated_at":"2026-10-26T01:59:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2532,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1145},"rest":"https://alion.io/mcp/rest/get_company?id=1145"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frubrik-channels-operations-manager-managed-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frubrik-channels-operations-manager-managed-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frubrik-channels-operations-manager-managed-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rubrik-channels-operations-manager-managed-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frubrik-channels-operations-manager-managed-services"}]}