{"id":1192351,"url":"https://alion.io/job/ruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd","title":"Coordinator Group Desk/ Group Reservations (m/f/d)","company":{"id":690365,"name":"Ruby Hotels & Workspaces","domain":"ruby-hotels.com","url":"https://alion.io/company/ruby-hotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":67,"ghost_share":0.119,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":117,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["St. Julian's, Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":34000,"period":"year","method":null,"sample_n":13036},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Ruby","optional":false}],"status":"live","first_seen_at":"2026-09-24T09:49:08Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-16T13:50:15Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":21},"description":"At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.\nHey Sunshine,\nYou're a pro when it comes to planning and behind-the-scenes magic? You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of our Rubyverse.\nWe are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Our Ruby Ninu Workspace and Corporate Office on the beautiful island of Malta, bundles together with the teams in Munich, all front office, marketing and revenue activities outsourced from the hotels. The central Group Desk department is responsible for handling group enquiries and bookings, as well as ensuring they are processed smoothly.\nJoin us and make it your own story\nTrust us, you won't get bored, as you:\nprocess group enquiries from all our Ruby Hotels in our CRM (HubSpot)\nmanage and monitor group bookings in the PMS (Opera Cloud) in accordance with our standards to ensure a smooth process\nwill act as the direct point of contact for companies and agencies and as the link between our customers and our hotels\nare responsible for accounts receivable processing and invoicing\nhelp new staff get up to speed quickly through induction and training \nmonitor our operational standards, check that they are being adhered to, and further develop them\nWe've been waiting for you, since you have/are: \ncompleted a vocational or a degree in hospitality management\ngained some initial experience in the (group) bookings and/or front office department; this would be an advantage but is not essential\na warm and friendly manner, and your communication skills allow you to shine in every interaction\nan analytical and methodical approach, a high degree of independence, and a strong sense of responsibility and commitment to quality.”\na keen sense for guests’ needs, embrace new ideas, and aren’t afraid to challenge the status quo.\nvery familiar with the MS Office suite and have already worked with one or two booking systems\na perfect command of English. Knowledge of French or German would be an advantage\nWhat's in for you? That's how we groove: \n\nRuby, Ruby, Ruby\nyour style, your smile, your ideas - bring your personality to work\nbetter togehter - t work, during team events or just because it’s Monday \n\n'Cause I'm having a good time\nless work, same money - for us, full-time means 35 hours and every hour counts\nFrom city lights to island vibes - our relocation service makes your move to Malta smooth\nLEGEN…wait for it…DARY Staff Rates -for you and your travel buddy\n\nMoney, Money, Money\nsharing is caring - thanks to our opening and profit-sharing bonus, your account will grow when Ruby grows\nno matter how you get to work - a mobility allowance comes on top\n\nAin't no mountain high enough\nlevel up your game - Ruby takes you to the top \ninnovation is part of our DNA - Lean Luxury, paperless, cashless, … you name it\n\nWhere have you been so long?\nWhether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. \nNot perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.\nDiversity, Equity & Inclusion\nWe believe that...\n...you can love whoever you want to\n...you should decide for yourself whether and with which pronouns you would like to be addressed\n...you can be proud of your heritage and culture\n...you don't have to justify your religion or world view\n...you are good, just as you are and make our team and Ruby's diversity unique\nWe can't deal with: isms\nRacism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.\nIf you want to know what to expect listen to our Ruby Stories here: \nwww.ruby-hotels.com/stories\nGet to know our People & Culture Team\nAny questions about our pitch? Then contact us at  or +49 89 125 095 220.\nYour Ruby Recruitment Team","description_format":"text","description_chars":4469,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Coworking & Shared Office","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-09-24T17:15:29Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":1,"age_days":21,"expected_fill_days":117,"reasons":["conf:1","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd","json_url":"https://alion.io/job/ruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd.json","meta":{"generated_at":"2026-10-16T14:10:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13705,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690365},"rest":"https://alion.io/mcp/rest/get_company?id=690365"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fruby-hotels-workspaces-coordinator-group-desk-group-reservations-mfd"}]}