{"id":902650,"url":"https://alion.io/job/ruby-hotels-workspaces-supervisor-hotel-operations-mfd","title":"Supervisor Hotel Operations (m/f/d)","company":{"id":690365,"name":"Ruby Hotels & Workspaces","domain":"ruby-hotels.com","url":"https://alion.io/company/ruby-hotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":66,"ghost_share":0.121,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":112,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":690},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ruby","optional":false}],"status":"live","first_seen_at":"2026-09-14T09:23:41Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-14T02:05:01Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":28},"description":"At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way bettertogether. At Ruby, we keep breaking new ground.\nHey Sunshine,\nYou think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Zoe.\nInfluenced by cultures from the West Indies and beyond, Notting Hill has a rich history of carnival and celebration. That's why we've drawn inspiration from island life and the Caribbean is calling at our Ruby Zoe and her 173 rooms. From the pastel shades of Portobello Road to the annual carnival parade, she sparkles with color and character. With Notting Hill Gate Station right outside the door and Hyde Park, Portobello Market within easy strolling distance, it’s worth staying local.\nWe are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.\nJoin us and make it your own story\nTrust us, you won't get bored, as you:\nactively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office\nmake sure all service, quality, and hygiene standards are met - always with an eye for detail\ntake charge of training, coaching, and onboarding new team members\nhandle communication and ensure that all information flows smoothly within the team\ntake guest feedback seriously and ensure a quick and efficient resolution\nshare your insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink\nWe've been waiting for you, since you have/are: \nalready gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry\nflexible and ready to work in shifts\ncounting reliability, multitasking and your willingness to learn among your strengths\ncarrying yourself confidently, bring lots of joy to your work, and humour is just part of who you are\nenjoying working with international, demanding guests and know exactly how to handle their various needs with a smart approach\nspeaking fluently English\nWhat's in for you? That's how we groove:\n\nRuby, Ruby, Ruby\nyour style, your smile, your ideas - bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?\nbetter together - at work, during team events or just because it’s Monday \n\n'Cause I'm having a good time\nless work, same money - for us, full-time means 35 hours and every hour counts\nno more excuses - we support your sports program\nLEGEN...wait for it...DARY staff rates - for you and your travel buddy\n\nMoney, Money, Money\nsip, snack, repeat - with your Ruby F&B Credit\nno matter how you get to work - a mobility allowance comes on top\ntake it to the next level - secure yourself some extra cash through profit-sharing, talent scouting and positive reviews\n\nAin't no mountain high enough\nlevel up your game - with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does\ninnovation is part of our DNA - Lean Luxury, paperless, cashless, … you name it\n\nWhere have you been so long?\nWhether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. \nNot perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.\nDiversity, Equity & Inclusion\nWe believe that...\n...you can love whoever you want to\n...you should decide for yourself whether and with which pronouns you would like to be addressed\n...you can be proud of your heritage and culture\n...you don't have to justify your religion or world view\n...you are good, just as you are and make our team and Ruby's diversity unique\nWe can't deal with: isms\nRacism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.\nIf you want to know what to expect, listen to Abdoulie's story from our Ruby Rosi in Munich. You can find even more Ruby Stories here:\nwww.ruby-hotels.com/stories\n\nGet to know our People & Culture Team\nAny questions about our pitch? Then contact us at  or +49 89 125 095 220.\nYour Ruby Recruitment Team","description_format":"text","description_chars":4741,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Coworking & Shared Office","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-09-14T12:16:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":28,"expected_fill_days":112,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ruby-hotels-workspaces-supervisor-hotel-operations-mfd","json_url":"https://alion.io/job/ruby-hotels-workspaces-supervisor-hotel-operations-mfd.json","meta":{"generated_at":"2026-10-14T03:09:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4923,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690365},"rest":"https://alion.io/mcp/rest/get_company?id=690365"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fruby-hotels-workspaces-supervisor-hotel-operations-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fruby-hotels-workspaces-supervisor-hotel-operations-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fruby-hotels-workspaces-supervisor-hotel-operations-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ruby-hotels-workspaces-supervisor-hotel-operations-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fruby-hotels-workspaces-supervisor-hotel-operations-mfd"}]}