# Customer Service Representative

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! Customer Service Representatives receive and respond to calls from customers. The Customer Service Representative will serve as the first point of contact for customers to resolve issues. This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations. Responsibilities of Position: Answer phones promptly and courteously utilizing company procedures Receive and respond professionally an

- **Id**: 3819051
- **Url**: <https://alion.io/job/rumpke-customer-service-representative-6>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Dayton, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T13:05:22Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-11T16:52:47Z
- **Board verified**: yes
- **Days open**: 6
- **Description format**: text
- **Description chars**: 4582
- **Description truncated**: no
- **Benefits**: Life insurance
- **Relocation offered**: no
- **Industries**: Waste Management

## Company

- **Id**: 1841546
- **Name**: Rumpke
- **Domain**: rumpke.com
- **Url**: <https://alion.io/company/rumpke>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: UltiPro

### Truth index

- **Grade**: B
- **Score**: 78
- **Open postings**: 16
- **Ghost share**: 0
- **Stale share**: 0.875
- **Repost share**: 0
- **Time to fill p50 days**: 31
- **Computed at**: 2026-11-11T05:49:22Z

## Technologies

- **Microsoft Office** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 6

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T17:00:37Z

## Liveness

- **Score**: 66
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.662
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 31
- **Reasons**: conf:3, stale_co, urgency, win:early, comp:brand
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.