{"id":3274733,"url":"https://alion.io/job/runremote-amazon-operations-specialist","title":"Amazon Operations Specialist","company":{"id":35497,"name":"RunRemote","domain":"runremote.io","url":"https://alion.io/company/runremote","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UK time","utc_offset_min":0,"utc_offset_max":0},"hiring_geo_confidence":"explicit","locations":["Makati, Philippines","Manila, Philippines"],"countries":["PH"],"hiring_countries":["US","GB","CA"],"hiring_countries_total":3,"salary":{"min":1350,"max":null,"currency":"GBP","period":"month","gross":null,"usd_annual":21672},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false}],"status":"live","first_seen_at":"2026-10-26T07:49:04Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T18:20:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Amazon Operations Specialist, are you there?\nHey there! We're looking for a Amazon Operations Specialist for a UK-based consumer products company specialising in gifts, homeware, and seasonal products. If you have hands-on experience with Amazon Vendor Central, strong attention to detail, and the ability to manage product listings, compliance issues, and marketplace operations across multiple countries, keep reading!\n100% Remote\nSalary in £1,350 GBP/month\nPhilippines - Reporting to 9:00AM - 6:00PM UK Time Zone\nFull Time | Independent Contractor (Direct Hire)\nAbout our client\nOur client is a UK-based consumer products company offering a wide range of products for gifting, entertaining, and celebrations. With an established presence across the UK, Europe, and the US, the company sells through independent retailers, supermarkets, and online marketplaces, with Amazon accounting for the majority of its marketplace sales. The team is looking to strengthen its Amazon operations to improve listing quality, maintain compliance, and unlock growth across its international product catalogue.\nAbout RunRemote\nOur mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All of our roles are full-time and 100% remote, cutting out the daily commute, and providing top-rated talent with the best job opportunities, all from the comfort of their home.\nIn your day-to-day, you will:\nManage and maintain product listings in Amazon Vendor Central across the UK, Germany, France, Italy, Spain, and US marketplaces.\n\nMonitor Amazon Vendor Central dashboards and internal reporting tools to identify listing errors, compliance issues, and outstanding tasks.\n\nReview and update product titles, descriptions, bullet points, keywords, and other listing attributes to maintain high Item Data Quality (IDQ) scores.\n\nMonitor product availability reports and identify issues affecting listing status, product visibility, and account health.\n\nInvestigate and resolve suppressed, inactive, or incomplete product listings to minimise disruption to sales.\n\nMonitor Buy Box issues and help identify and resolve problems affecting product visibility and availability.\n\nManage Amazon compliance requirements and deadlines, ensuring potential listing removals are addressed promptly.\n\nRaise, manage, and follow up on Amazon support cases relating to listing errors, compliance issues, and other operational concerns.\n\nHandle copyright claims and report unauthorised copies of the company's products through the appropriate Amazon processes.\n\nMaintain accurate product information and ensure listing updates are completed consistently across all relevant marketplaces.\n\nCreate and update A+ Content using company-provided product imagery and assets.\n\nUse AI tools, including ChatGPT and Claude, where appropriate to support content improvement and operational tasks.\n\nPrioritise listing maintenance across the wider product catalogue, ensuring products receive consistent attention and issues are identified before they affect performance.\n\nCommunicate progress, flag recurring issues, and escalate complex cases to the appropriate team member when needed.\n\nSkills you have:\nAt least 5 years of relevant Amazon experience, preferably in e-commerce or wholesale import/export.\n\nStrong hands-on experience with Amazon Vendor Central, including product listing maintenance, case management, and troubleshooting listing errors, suppressed products, catalogue issues, and compliance problems across multiple international marketplaces.\n\nProficiency in Amazon Seller Central and a clear understanding of its differences from Vendor Central.\n\nStrong knowledge of product listing optimisation, including titles, descriptions, bullet points, keywords, product attributes, data quality, A+ Content, and IDQ score improvement.\n\nExperience monitoring Amazon compliance requirements, account health, product availability, Buy Box issues, and copyright-related concerns.\n\nExperience using internal dashboards, reporting tools, or data connections to monitor listing performance and prioritise issues.\n\nExcellent attention to detail, with the ability to maintain accurate and consistent product information across multiple marketplaces.\n\nStrong organisational and time-management skills, with the ability to follow established processes, manage multiple priorities, work independently, and meet deadlines.\n\nPatience and persistence when handling repetitive tasks, complex cases, and platform-related issues.\n\nSound judgement when communicating with Amazon support, particularly regarding compliance and copyright matters.\n\nEffective communication skills, with the ability to collaborate with a UK-based team and provide regular updates on tasks and outstanding issues.\n\nSkills that will make you stand out:\nExperience in consumer products, gifts, homeware, or other businesses with large product catalogues.\n\nExperience using AI tools such as ChatGPT and Claude to support product content and operational workflows.\n\nAbility to identify recurring operational issues and recommend process improvements.\n\nYou'll be entitled 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