{"id":1018500,"url":"https://alion.io/job/rws-group-sales-operations-administrator","title":"Sales Operations Administrator","company":{"id":1929530,"name":"Trados","domain":"trados.com","url":"https://alion.io/company/trados","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":43,"ghost_share":0,"stale_share":0,"repost_share":0.023,"time_to_fill_p50_days":22,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"closed","first_seen_at":"2026-09-18T01:34:03Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-22T20:07:12Z","board_verified":false,"closed_at":"2026-10-22T20:07:12Z","days_open":34,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":34},"description":"Job Purpose\nWe’re looking for a highly organised and proactive Sales Operations Administrator to support the smooth running of our Sales Operations function.\nYou’ll play a key role in supporting day-to-day Sales Operations processes, maintaining accurate CRM data, monitoring reports and dashboards, and supporting the processing of sales orders, quotes and contracts. Working closely with Sales and cross-functional teams, you’ll help ensure teams have the data and operational support they need to succeed, while contributing to the continuous improvement of reporting, CRM processes and operational efficiency\nAbout Sales Operations\nThe Sales Operations Department provides operational and strategic support to global sales teams and is the critical link between sales and many cross-functional departments. The team works closely with many departments to ensure all activities are completed with a high degree of accuracy. The team has a reputation for high standards and high-quality data provision, and this reputation needs to be maintained at all times.\nJob Overview\nKey Responsibilities\nSupport the creation and processing of sales orders, quotes and contracts, ensuring information is accurate and complete.\nMaintain data integrity within CRM systems by proactively identifying and resolving data gaps and inconsistencies.\nMonitor sales operations reports and dashboards, working with Sales teams to track deal progress, follow up on purchase orders, and ensure CRM data is accurate and complete.\nCreate, maintain and enhance Salesforce reports and dashboards to provide actionable insights and support operational decision-making.\nIdentify opportunities to improve reporting capabilities, CRM processes and sales operations efficiency, supporting the implementation of enhancements where appropriate.\nProvide general administrative support to Sales Operations, ensuring the effective delivery of day-to-day operational activities.\nSkills & Experience\nStrong attention to detail with the ability to manage and maintain accurate data across multiple systems\nProactive and organised approach, with the ability to manage multiple tasks and priorities in a fast-paced environment\nStrong time management skills, with the ability to meet deadlines and respond to changing business needs\nAbility to work both independently and collaboratively, demonstrating a flexible and adaptable mindset\nEffective communicator, confident in working with cross-functional teams and engaging with sales stakeholders to gather updates and drive data accuracy\nExperience supporting administrative processes within a sales or commercial environment, including order processing or deal support\nCommercial awareness and understanding of sales processes and operations\nWorking knowledge of CRM systems (ideally Salesforce) and familiarity with sales technology platforms, including experience creating and modifying reports and dashboards to support sales performance, pipeline visibility and data quality.\nStrong analytical and problem-solving skills, with the ability to interpret data, identify trends and generate actionable insights to support business decision-making.\nDemonstrates a continuous improvement mindset and the ability to support the adoption of enhanced CRM processes, system configuration and ways of working.\nEducated to degree level or equivalent, ideally in a business-related discipline.\nLife at RWS\nLife at RWS- If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.\nOur purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.\nIn return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.\nRWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.\nRWS Values\nGet the 3Ps right - Partner, Pioneer, Progress - and we´ll Deliver together as RWS.\nRecruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.","description_format":"text","description_chars":5255,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-18T01:34:03Z"},{"event":"close","at":"2026-09-21T14:05:32Z"},{"event":"reopen","at":"2026-09-24T21:02:20Z"},{"event":"reopen","at":"2026-10-13T01:06:02Z"},{"event":"close","at":"2026-10-22T20:07:12Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/rws-group-sales-operations-administrator","json_url":"https://alion.io/job/rws-group-sales-operations-administrator.json","meta":{"generated_at":"2026-10-25T12:33:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":75,"day_limit":5000,"remaining_today":4925,"minute_limit":60,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1929530},"rest":"https://alion.io/mcp/rest/get_company?id=1929530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frws-group-sales-operations-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frws-group-sales-operations-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frws-group-sales-operations-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rws-group-sales-operations-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frws-group-sales-operations-administrator"}]}