{"id":2228928,"url":"https://alion.io/job/rxo-senior-manager-operations","title":"Senior Manager, Operations","company":{"id":2176442,"name":"RXO","domain":"rxo.com","url":"https://alion.io/company/rxo-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":51,"ghost_share":0,"stale_share":0.922,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":306},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-02T13:27:20Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Accelerate your career at RXO\nRXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.\nAs a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.\nWhat your day-to-day will look like:\nEnsure compliance with specified contract metrics\nMaintain high standards for all operational activities\nHire, train, develop and appraise staff effectively; develop a contractor base team\nDirect and guide front line management staff\nManage contract drivers who are operating up to 7 days per week in multiple regional locations\nBuild relationships with customers to ensure continuous operating improvements\nOversee P&L\nWork with national sales team to facilitate new avenues of growth\nAt a minimum, you’ll need:\nBachelor’s degree or equivalent related work or military experience\n5 years of operations experience\nExperience with Microsoft Office (PowerPoint and Project)\nIt’d be great if you also have:\nP&L experience\nProven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees\nExcellent analytical, communication and time management skills\nDoes this sound like you? Check out what else RXO has to offer.\nWhy Join Us:\nOur Benefits\nSupplemental health insurance (medical, dental and vision)\n\nLife, Short-term, and Long-term disability insurance\n\nPension with company matching contribution\n\nCompany paid holidays\n\nPaid-time-off (PTO)\n\nOur Culture\nOur values are the key to our unique culture and our ability to deliver for everyone we serve.\nWe do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.\nThe Next Step\nReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here.","description_format":"text","description_chars":2918,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-14T02:00:51Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.578,"p_room":0.75,"age_days":26,"expected_fill_days":34,"reasons":["conf:2","stale_co","win:late","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/rxo-senior-manager-operations","json_url":"https://alion.io/job/rxo-senior-manager-operations.json","meta":{"generated_at":"2026-11-02T15:37:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21671,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2176442},"rest":"https://alion.io/mcp/rest/get_company?id=2176442"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frxo-senior-manager-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frxo-senior-manager-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frxo-senior-manager-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rxo-senior-manager-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frxo-senior-manager-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2228928}},{"tool":"search_jobs","arguments":{"company":"rxo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2228928},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}