{"id":3013714,"url":"https://alion.io/job/rxo-senior-supervisor-operations","title":"Senior Supervisor, Operations","company":{"id":2176442,"name":"RXO","domain":"rxo.com","url":"https://alion.io/company/rxo-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":48,"ghost_share":0,"stale_share":0.896,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warren, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5966},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-21T15:59:39Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T02:10:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Accelerate your career at RXO\nRXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.\nAs a Senior Supervisor, Operations at RXO, you will be responsible for overseeing daily operations and carrier performance. You’ll ensure that all logistics, transportation, communication and customer service issues and requests are resolved in a manner that meets or exceeds the customer's expectations. We will equip you with the best tools in the industry to grow and develop to a level that will help you reach your career goals.\nWhat your day-to-day will look like:\nManage and lead your team in the daily management of the Dedicated Carrier program, including facilitating QBR roundtables and performance reviews\nReview procedures and work habits to determine opportunities for continuous improvement, and implement steps to lower costs while increasing performance; introduce Lean concepts into the operation at all levels\nWork with your team to optimize Dedicated Carrier Route RFQ submissions; review overall solutions and provide recommendations to the customer\nPartner with your team to analyze large sets of data and to produce actionable plans or recommendations for the customer\nManage DDS Carrier Performance through the continuous improvement process and Carrier Scorecard management\nAct as the point of escalation for the customer’s regional parts distribution facilities\nAnswer inquiries from carriers, client and/or customers\nMaintain a safe work environment that is free from harassment, drugs and workplace violence; promptly document and report all issues, concerns and incidents to management\nCollaborate with others to resolve all issues that impact job performance, employee morale and customer satisfaction\nAt a minimum, you’ll need:\n5 years of experience in supply chain, logistics, transportation, or a related field\nExperience with Microsoft Office (Word, Excel, and PowerPoint)\nIt’d be great if you also have:\nBachelor’s degree in Logistics or a related field\n5 years of experience managing a logistics/supply chain team, including hiring, mentoring, training, counseling and conducting annual reviews\nAvailability to work weekends, holidays, off-hours and/or on-call shifts as the demands of the business dictate\nAvailability to travel 10-20% of the time\nExperience with process improvement initiatives\nFamiliarity with Microsoft SharePoint; understanding of Microsoft Power BI and routing software\nExcellent verbal and written communication skills; able to communicate and present clean, organized, and thorough information and data appropriate for intended audience\nAbility to work independently and in a team environment; customer-focused and results-driven work style\nDoes this sound like you? Check out what else RXO has to offer.\nWhy Join Us:\nOur Benefits\nComprehensive medical, dental, and vision plans\n\n401(k) retirement plan with up to 5% company match\n\nPre-tax accounts to help streamline eligible expenses\n\nCompany-paid disability and life insurance\n\nEmployee Assistance Program (EAP)\n\nCareer and Leadership Development Programs\n\nPaid time off, company holidays, and volunteer days\n\nOur Culture\nOur values are the key to our unique culture and our ability to deliver for everyone we serve.\nWe do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.\nThe Next Step\nReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.","description_format":"text","description_chars":4464,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Logistics","Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-21T15:59:39Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":34,"reasons":["conf:27","stale_co","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/rxo-senior-supervisor-operations","json_url":"https://alion.io/job/rxo-senior-supervisor-operations.json","meta":{"generated_at":"2026-10-23T16:51:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25573,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2176442},"rest":"https://alion.io/mcp/rest/get_company?id=2176442"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frxo-senior-supervisor-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frxo-senior-supervisor-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frxo-senior-supervisor-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rxo-senior-supervisor-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frxo-senior-supervisor-operations"}]}