{"id":3396775,"url":"https://alion.io/job/rxsense-manager-digital-marketing-operations","title":"Manager, Digital Marketing Operations","company":{"id":4339,"name":"RxSense","domain":"rxsense.com","url":"https://alion.io/company/rxsense","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":86000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Braze","optional":false},{"name":"Tableau","optional":false},{"name":"Twilio","optional":false}],"status":"live","first_seen_at":"2026-10-28T11:41:09Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T16:10:13Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.\nAs a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.\nPosition Summary\nThe Manager, Digital Marketing Operations, keeps SingleCare’s consumer communications running with precision. This role manages CRM operations across email and SMS, runs the creative development process that moves campaigns from brief to launch, and schedules the social calendar. It connects the teams, tools, and vendors behind every message our members and prospects receive, and it looks for smarter ways to do that work.\nYou will build, schedule, and monitor campaigns in Braze and Twilio, manage our email and SMS vendors, and turn performance data into recommendations that improve results. You will also support the Digital team (SMS, App Install, and Paid Social) with coordination that keeps work moving. We want a coordinator who is curious about AI and willing to put it to work, using it to streamline processes, speed up workflows, and improve campaign outcomes. This is a hands-on role with regular collaboration across Brand, Creative, Analytics, and Performance Marketing.\nKey responsibilities\nCRM operations\nBuild, schedule, and monitor email and SMS campaigns in Braze and Twilio and manage the technical setup of our marketing automation and CRM systems.\nManage email and SMS vendor relationships, including onboarding, performance, and cost.\nTrack and report email and SMS performance to identify opportunities to influence member behavior and increase lifetime value.\nProtect data quality in the marketing database and maintain consistent design and brand standards across all workflows, working with the Brand team.\nCreative development process\nManage the creative development process from request to launch, including briefs, timelines, reviews, and approvals. Creative teams and partners create the work; you keep it organized and moving.\nMaintain a clear intake and prioritization system so every team knows what is in progress, who owns it, and when it is due.\nSocial media scheduling\nSchedule and manage social campaigns in Hootsuite and Later, coordinating with Brand, Content, and Creative to confirm copy, assets, and approvals are ready ahead of publishing.\nMaintain the social content calendar and report on publishing performance.\nDigital team support\nProvide coordinator support to the Digital team (SMS, App Install, and Paid Social), including campaign setup, asset tracking, trafficking, and reporting.\nProcess improvement\nReview current CRM, creative, and social workflows, and partner with RxSense internal AI resources to automate repeatable steps and improve speed and accuracy.\nTest AI tools for tasks such as campaign QA, reporting summaries, copy and subject line variations, and creative briefs, and share what works so the whole team benefits.\nUse performance data and AI assisted analysis to improve segmentation, timing, and messaging in email and SMS.\nApply a test and learn approach to campaigns, document results, and share learnings with the team.\nWhat success looks like\nEmail and SMS programs that launch on schedule, on brand, and with clean data.\nA creative development process with clear briefs, owners, deadlines, and approvals, so creative teams spend their time creating.\nA reliable social publishing calendar in Hootsuite and Later, with campaigns scheduled ahead of launch.\nRegular performance reporting from Braze and Twilio that shows what is working and what to test next.\nVendor partners that deliver on time and on budget.\nDigital team coordination that moves faster because requests, assets, and approvals are organized.\nAt least one AI enabled improvement adopted into daily workflows, with measured gains in time saved or campaign results.\nQualifications\nBachelor’s degree, or an equivalent combination of education and experience.\n5+ years of digital marketing experience with a background in email and SMS marketing.\nHands-on experience with marketing automation, ESP, and SMS tools. Braze and Twilio strongly preferred.\nWorking knowledge of HTML and CSS for building email campaigns.\nExperience managing workflows, timelines, and approvals across creative and cross functional teams, ideally with a project management tool such as Asana.\nExperience with social scheduling tools such as Hootsuite and Later preferred.\nStrong analytical skills, including Excel, with experience in reporting and data analysis. Tableau preferred.\nExperience managing vendors and budgets.\nA curious, hands-on approach to AI and automation, with willingness to learn new tools and change how work gets done.\nExcellent verbal and written communication skills, with the ability to work across teams in a fast-paced environment and balance competing priorities.\nSalary Range: $86,000- &110,000\nRxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.","description_format":"text","description_chars":5926,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-28T12:48:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2 · green card filings: 1","filings_12m":2,"filings_prev_12m":3,"green_card_filings_12m":1,"median_offered_wage_usd":162500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":73,"reasons":["conf:0","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/rxsense-manager-digital-marketing-operations","json_url":"https://alion.io/job/rxsense-manager-digital-marketing-operations.json","meta":{"generated_at":"2026-10-31T19:27:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30631,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4339},"rest":"https://alion.io/mcp/rest/get_company?id=4339"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frxsense-manager-digital-marketing-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frxsense-manager-digital-marketing-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frxsense-manager-digital-marketing-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rxsense-manager-digital-marketing-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frxsense-manager-digital-marketing-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3396775}},{"tool":"search_jobs","arguments":{"company":"rxsense.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3396775},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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