Lead UX Designer (Hybrid)

Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Role

We’re seeking a Lead UX Designer to shape the future of our digital tax products. You’ll guide experience strategy, mentor designers, and collaborate with product and engineering to deliver intuitive, impactful user experiences.

This is a hands-on leadership role that balances design craft with team guidance and is ideal for someone who thrives at the intersection of strategy and execution. You will join a tight-knit team that values collaboration, curiosity, and pushing the boundaries of design.

*All candidates must include a digital portfolio or link in their application.*

How You’ll Contribute

Lead

• Set design direction and elevate standards across our digital products with a strategic mindset

• Mentor and grow other designers, fostering innovation, curiosity, and continuous learning

• Guide teams through ambiguity and drive toward clarity and alignment

Collaborate

• Partner with Product and Engineering to define requirements, align on user needs, and shape product strategy

• Champion our design system, ensuring consistency, scalability, and long-term cohesion

• Facilitate workshops and ideation sessions that unlock solutions and spark collaboration

Deliver

• Conduct user research and translate insights into designs that drive measurable outcomes

• Present and advocate for design decisions with stakeholders and clients, connecting them to business value

• Move fast from concept to testable experience while matching artifact fidelity to needed speed and goal - wireframes, prototypes, user flows, IA, and more

• Produce polished, pixel-perfect UI deliverables that set a high visual bar and translate seamlessly into production-ready components

What We’re Looking For

Experience

• 7-10 years of product/UX design, with end-to-end ownership of complex workflows

• Proven ability to lead and mentor designers, raising the bar for team output

• Financial, enterprise, Saas, or B2B background is a plus

• Demonstrated ability with AI tools and processes that accelerate design and research (e.g. Claude, Figma Make, Lovable etc.)

Skills

• Innovator who can design and build rapidly using AI-powered tools, creating experiences built for an AI-enabled future

• Strong portfolio showcasing both UI and UX, grounded in user-centered and data-informed design

• Mastery of modern design tools like Figma and familiarity with research tools (e.g. Maze, Marvin)

• Proficiency using AI-assisted tools to build and iterate on coded prototypes

• Expertise utilizing design systems to deliver consistency across platforms

Mindset

• Strategic thinker who can navigate ambiguity and drive toward clarity

• Passion for revealing measurable outcomes and connecting design impact to business value

• Collaborative and approachable, proactively creating changes alongside UX leaders to create a positive, encouraging team culture

Perks & Culture

• Unlimited PTO, robust 401(k) match, and comprehensive benefits

• Growth opportunities within a collaborative, growing UX team

• Flexible work environment with ample opportunities for professional development

The Fine Print

• Locations preferred: Dallas, TX or Burlington, MA

• To help new team members get off to a strong start, this role will work in a Ryan office three days per week during their first 60 days. After that, it will adapt to a minimum of one day per week based on the needs of the role, team, and individual.

• This role does not have direct supervisory responsibilities but may delegate tasks to junior team members

• Work is primarily computer-based, with regular collaboration across teams, clients, and vendors

• Occasional travel of up to 10% may be required

• Ryan is an Equal Opportunity Employer and does not discriminate on the basis of disability, veteran status, or any other protected characteristic

Compensation Pay Transparency:

• For certain California based roles, the base salary hiring range for this position is $140,000.00 - $192,500.00
• For other California based roles, the base salary hiring range for this position is $128,000.00 - $176,000.00
• For Colorado based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00
• For Illinois based roles, the base salary hiring range for this position is $128,000.00 - $176,000.00
• For other Illinois based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00
• For Maryland based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00
• For Massachusetts based roles, the base salary hiring range for this position is $128,000.00 - $176,000.00
• For other Massachusetts based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00
• For New Jersey based roles, the base salary hiring range for this position is $140,000.00 - $192,500.00
• For New York based roles, the base salary hiring range for this position is $140,000.00 - $192,500.00
• For other New York based roles, the base salary hiring range for this position is $116,000.00 - $159,500.00
• For Washington based roles, the base salary hiring range for this position is $128,000.00 - $176,000.00