{"id":1457363,"url":"https://alion.io/job/ryan-specialty-workplace-experience-specialist","title":"Workplace Experience Specialist","company":{"id":1903736,"name":"Ryan Specialty","domain":"ryanspecialty.com","url":"https://alion.io/company/ryanspecialty","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plano, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-13T22:40:50Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Position Summary\nThe Workplace Experience Specialist helps shape an intentional, engaging, and high-performing workplace experience while ensuring day-to-day office operations run smoothly and supporting the broader priorities of the Workplace Experience team. This dynamic, highly visible individual contributor role blends employee experience, office operations, events, communications, vendor management, and special projects.Success requires strong judgment, creativity, resourcefulness, and follow-through. The Specialist is expected to recognize what needs attention, prioritize competing requests, recommend solutions, and own work through completion. They balance service with accountability, establish appropriate boundaries, and make thoughtful decisions about where time and resources will have the greatest employee and business impact.\nWhat will your job entail?\nWorkplace Experience & Employee Engagement\nOwn and execute workplace experience initiatives for assigned employee populations and offices, supporting firmwide priorities as needed.\nPlan and execute intentional experiences including onsite and offsite events, employee programs, celebrations, volunteer and giveback initiatives, recognition moments, and other engagement activities.\nIdentify creative opportunities to improve the employee experience beyond traditional workplace programming.\nUse employee feedback and available insights to recommend improvements and evolve programming.\nEnsure initiatives are inclusive, appropriately scaled, and connected to a clear employee or business need.\nOffice Experience & Operations\nMaintain a workplace environment that is welcoming, functional, professional, and reflective of the company's culture.\nManage relationships with building management, office vendors, service providers, and internal partners to address office needs, repairs, enhancements, and employee-facing concerns.\nManage workplace supplies, amenities, food and beverage programs, and shared employee spaces while operating within established budgets, proactively addressing needs before they disrupt the employee experience.\nSupport visitors and new hires with workspace readiness, building and office access, supplies, meetings, lunches, and other workplace logistics.\nIdentify recurring issues or inefficient processes and recommend sustainable solutions rather than repeatedly working around the problem.\nEscalate risks, service issues, or larger workplace needs early with appropriate context and a recommended path forward whenever possible.\nCommunications & Culture\nDevelop and execute clear, engaging internal communications, including newsletters, employee announcements, onboarding materials, event communications, recognition, and other Workplace Experience messaging.\nIdentify creative ways to communicate, connect, and share information across offices, business units, and remote populations.\nServe as a visible ambassador for company culture, values, performance expectations, and Workplace Experience initiatives.\nHelp employees navigate available resources while reinforcing individual ownership, accountability, and established processes.\nProgram & Project Ownership\nOwn assigned initiatives from concept through completion, including planning, coordination, execution, follow-up, and measurement of outcomes.\nAnticipate dependencies, next steps, and potential barriers rather than waiting for each step to be assigned.\nEffectively manage multiple projects and changing priorities while maintaining strong organization, attention to detail, and timely execution.\nClose communication loops, follow through on commitments, and confirm intended outcomes are achieved.\nCreate repeatable processes, templates, documentation, calendars, and resources that improve efficiency, consistency, and scalability.\nSupport special projects and evolving priorities identified by the Workplace Experience Leadership Team.\nBudget & Resource Stewardship\nOperate within established budgets and make thoughtful decisions regarding company resources, employee experience, and value delivered.\nProcess and reconcile expenses, invoices, purchasing, vendor payments, and supporting documentation accurately and on time, maintaining required trackers and records.\nEvaluate programs, purchases, and recurring activities for continued value and business impact.\nIdentify opportunities to simplify processes, reduce unnecessary expenses, and redirect resources toward higher-impact experiences.\nHow This Role Is Expected to Operate\nThe Workplace Experience Specialist is expected to demonstrate:\nSound Judgment & Prioritization\nDistinguishes urgency from importance, makes thoughtful trade-offs, and focuses time and resources where they create the greatest value.\nOwnership & Follow-Through\nTakes ownership of outcomes, not just individual tasks. Anticipates needs, brings solutions forward, raises risks early, and follows commitments through completion.\nService & Accountability\nHelps others succeed while maintaining appropriate boundaries, clarifying ownership, and reinforcing expectations rather than absorbing responsibilities that belong elsewhere.\nCreativity & Continuous Improvement\nBrings fresh thinking to experiences, communications, and processes and looks for better, more efficient, and scalable ways of working.\nAdaptability & Growth\nComfortably navigates changing priorities, unfamiliar challenges, and evolving expectations while seeking and applying feedback.\nMeasures of Success\nSuccess in this role is demonstrated when:\nEmployees experience a workplace that is welcoming, connected, functional, and engaging.\nInitiatives and operational responsibilities are executed reliably, accurately, on time, and within budget.\nNeeds, risks, and dependencies are anticipated and addressed proactively.\nLeaders and teammates trust the Specialist to independently move objectives from initial direction through completion while keeping stakeholders informed.\nWorkplace programs and processes continuously improve based on employee feedback, business needs, and opportunities for greater efficiency and scalability.\nThe Specialist is viewed as a collaborative, resourceful, and solution-oriented partner who balances service, ownership, accountability, and responsible use of company resources.\nQualifications & Experience\n3-5+ years of relevant experience in workplace experience, employee engagement, office operations, events, hospitality, project coordination, or a related field preferred.\nDemonstrated ability to independently manage multiple projects, stakeholders, deadlines, and competing priorities.\nStrong written and verbal communication, organization, attention to detail, and interpersonal skills.\nExperience managing vendors, employee programs, budgets, expenses, and operational logistics.\nStrong problem-solving skills with the ability to evaluate needs and recommend solutions.\nProficiency with standard business technology and the ability to quickly learn new systems and tools.\nAbility to handle sensitive or confidential information with sound judgment and discretion.\nBachelor's degree preferred or equivalent combination of education and relevant experience.\nThe Person Who Will Thrive in This Role\nThis role is well suited for someone who enjoys variety, notices what others may overlook, and takes pride in making things better. They are comfortable making thoughtful decisions, solving problems, helping others, and taking initiative without needing every step mapped out.\nRyan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Ourvision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexualorientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. Thispolicy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.\nHow We Support Our Teammates\nRyan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.\nThe target salary range for this position is $60,000.00 - $75,000.00 annually.The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.\nWe provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at \nThe above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 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