{"id":2592699,"url":"https://alion.io/job/ryder-system-customer-development-manager-fms","title":"Customer Development Manager FMS","company":{"id":8229,"name":"Ryder System","domain":"ryder.com","url":"https://alion.io/company/ryder-system","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":48,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dorval, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":100000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":228},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Telegram","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T11:13:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Avis aux candidats: Une traduction anglaise de cette offre d'emploi suit la version française.\nNotice to Applicants: An English translation of this job posting follows the French version.\nVersion Française\nLes demandeurs d'emploi peuvent consulter la politique de confidentialité des candidats en cliquant ici.\nDescription de l'emploi:\nRésumé Du Poste:\nLe Directeur du développement de la clientèle SGF CN, entretient des relations d’affaires à long terme avec les clients nouveaux et existants. Pour ce faire, vous devrez vous fier à une approche de vente à la fois consultative et stratégique, et collaborer directement avec les clients pour déterminer leurs besoins et identifier les nouvelles opportunités. Ce poste vous permet de jouer un rôle clé en nous aidant à offrir un service de la meilleure qualité à nos clients et peut vous mettre sur la voie d’une longue et enrichissante carrière en gestion des ventes chez nous, y compris des postes de haute direction des ventes. En tant que gestionnaire de comptes, vous travaillerez avec les clients actuels et renforcez les relations avec eux. Les relations internes sont également un élément clé de ce rôle, car vous travaillerez directement avec divers services, y compris les services de location, d’exploitation et d’entretien, ainsi que les finances et le marketing.\nResponsabilités:\nFournir des solutions de transport aux clients de location et d’entretien à service complet.\nInteragir avec les clients existants afin de trouver et de proposer des solutions pour résoudre les problèmes de transport, répondre aux besoins de transport et réaliser une croissance des ventes.\nMaintenir un contact quotidien avec les clients existants, entretenir des relations d’affaires et s’assurer que Ryder respecte sa promesse d’offrir un service de haute qualité.\nExécuter des plans de marketing et des stratégies de développement de comptes pour élargir les gammes de produits contractuelles.\nAtteindre OU dépasser constamment les objectifs de vente et de rendement.\nRéalise d’autres tâches qui lui sont confiées. Études: Baccalauréa - en affaires ou en marketing; MBA, un atout, obligatoire. Expérience: Cinq (5) ans ou plus expérience en vente, obligatoire. Cinq (5) ans ou plus expérience de l’utilisation des systèmes CRM [Customer relationship management (Gestion des relations avec le client)], tels que Sales Force (Force de vente), obligatoire. Compétences et habiletés:\nMotivation personnelle et volonté de dépasser les objectifs et les attentes tout en étant capable de travailler efficacement au sein d’une équipe, obligatoire.\nExcellent sens de l’organisation, obligatoire.\nDémontre des compétences analytiques, obligatoire.\nSolides aptitudes pour la communication verbale et écrite, obligatoire.\nCapacité d’établir de solides relations avec les clients, obligatoire.\nExpérience avérée de l’utilisation d’un processus de vente consultative pour proposer des solutions aux clients, obligatoire.\nMaîtrise des produits Microsoft Office (Access, Excel, Word, PowerPoint et Outlook), Avancé, obligatoire.\nCatégorie D'emploi\nOutside SalesInformations sur la Rémunération:\nLa rémunération offerte à un candidat peut être influencée par divers facteurs, notamment l'expérience pertinente du candidat, sa formation, y compris les diplômes ou certifications pertinents, son lieu de travail, les données/échelles du marché, l'équité interne, les fourchettes salariales internes, etc. Le poste peut également donner droit à une prime annuelle, à une commission et/ou à un plan d'incitation à long terme en fonction du niveau et/ou du type de poste. Les fourchettes de rémunération pour le poste sont indiquées ci-dessous:\nType de Rémunération:\nSalariedFourchette de Rémunération Minimale:\n75000Fourchette de Rémunération Maximale:\n85000Ryder est un Employeur Offrant L’équité en Matière D’emploi:\nNous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)\nConformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 888-957-9337.\nAutorisation pour travailler au Canada:\nDans le cadre de notre engagement à se confirmer aux lois en matière d’emploi et d’immigration, tous les demandeurs doivent détenir une autorisation légale et valide de travailler au Canada. Il incombe à chaque employé de maintenir cette autorisation qui constitue une condition de maintien de l’emploi.\nAvis de sécurité pour les candidats:\nRyder ne communiquera avec un candidat que directement à partir d'une adresse e-mail [@ryder.com] et ne mènera jamais d'entretien en ligne par le biais d'un forum de type « chat », d'une application de messagerie (telle que WhatsApp ou Telegram) ou d'un questionnaire en ligne. Au cours d'un entretien, Ryder ne demandera jamais de paiement ou de coordonnées bancaires et ne sollicitera jamais d'informations personnelles en dehors de la candidature formelle soumise sur http://www.ryder.com/fr-ca.\nSi vous avez des questions concernant le processus de candidature ou pour vérifier la légitimité d'un entretien ou d'un représentant de Ryder, veuillez contacter Ryder à l'adresse .\nEmployés actuels:\nSi vous êtes un employé actuel de Ryder, veuillez cliquer ici pour vous connecter à Workday et postuler en utilisant le processus de candidature interne.\nLes demandeurs d'emploi peuvent consulter la politique de confidentialité des candidats en cliquant ici.\nEnglish Version\nJob Seekers can review the Job Applicant Privacy Policy by clicking here.\nJob Description:\nSummary\nThe Customer Development Manager FMS CN develops long-term business relationships with both new and existing customers. This will require that you rely on a sales approach that is both consultative and strategic, and that you partner directly with customers to determine their needs and to identify opportunities to add new business. This position allows you to play a key role in helping us to deliver the best quality service to our customers, and can put you on the path toward a long and rewarding sales management career with us including senior sales leadership roles. As an Account Manager, you will work with and further develop relationships with existing customers. Internal relationships are also a key part of this role as you will work directly with a variety of our departments including Rentals, Operations and Maintenance as well as Finance and Marketing.\nEssential Functions\nProviding transportation solutions to full-service lease and maintenance customers.\n\nInteracting with existing customers in order to identify and propose solutions to resolve transportation problems, meet transportation needs and achieve sales growth.\n\nMaintaining day-to-day contact with existing customers, nurturing business relationships and ensuring that Ryder delivers on their promise of providing high quality service.\n\nExecuting marketing plans and account development strategies to expand contractual product lines.\n\nConsistently meeting OR exceeding sales and performance goals.\n\nAdditional Responsibilities\nPerforms other duties as assigned.\n\n Skills and Abilities\nSelf-motivated and driven to exceed goals and expectations while also being able to function effectively as part of a team.\n\nExcellent organizational skills.\n\nDemonstrates analytical skills.\n\nStrong verbal and written communication skills.\n\nAbility to build strong customer relationships.\n\nProven track record using a consultative selling process to propose solutions to customers.\n\nProficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required.\n\n Qualifications\nBachelor's degree required in business or marketing; MBA a plus.\n\nFive (5) years or more sales experience, required.\n\nFive (5) years or more with CRM systems such as Sales Force, required.\n\nProficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced,required.\n\nDOT Regulated\nNo\nJob Category\nOutside SalesOur Culture & Commitment:\nAt Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.\nYour Voice. Your Success. The Future We Build Together.\nCompensation Information:\nThe compensation offered to acandidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation rangesfor the position are below:\nPay Rate Type:\nSalariedMinimum Pay Range:\n75000Maximum Pay Range:\n85000Ryder is an Equal Opportunity Employer:\nWe value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.\nIn accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 888-957-9337.\nAt Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.\nYour Voice. Your Success. The Future We Build Together.\nAuthorization to Work in Canada:\nAs part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.\nImportant Note:\nSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.\nSecurity Notice for Applicants :\nRyder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca.\nShould you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at .\nCurrent Employees:\nIf you are a current employee at Ryder, please...","description_format":"text","description_chars":12155,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-15T06:15:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-10-15T16:05:45Z"},"pay":null,"html_url":"https://alion.io/job/ryder-system-customer-development-manager-fms","json_url":"https://alion.io/job/ryder-system-customer-development-manager-fms.json","meta":{"generated_at":"2026-10-15T16:05:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24565,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8229},"rest":"https://alion.io/mcp/rest/get_company?id=8229"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fryder-system-customer-development-manager-fms"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fryder-system-customer-development-manager-fms"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fryder-system-customer-development-manager-fms"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ryder-system-customer-development-manager-fms\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fryder-system-customer-development-manager-fms"}]}