{"id":1189610,"url":"https://alion.io/job/ryder-system-customer-service-representative-6","title":"Customer Service Representative","company":{"id":8229,"name":"Ryder System","domain":"ryder.com","url":"https://alion.io/company/ryder-system","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":27,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Etna, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Telegram","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-24T16:06:37Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T20:13:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Seekers can review the Job Applicant Privacy Policy by clicking here.\nJob Description:\nWe are immediately hiring a Customer Service Representative in Etna, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.\nPay Type: Non-Exempt / Paid Weekly\nHourly Pay: $22.00 based on experience\nSchedule: Monday-Friday 8:00 a.m. - 4:30 p.m.\nWhen Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.\nHere are a few of the many benefits when working with us:\nMedical, Dental, Vision Benefits start at 30 Days\n401 (K) Savings Plan with a company match\nDiscounted employee stock purchase options\nQuality employee discounts that actually save you money on tools, cars, appliances, travel and more\nAll major holidays paid and Paid time off within your first year\nUp to 12 weeks paid maternity leave\nSummary\nThe Customer Service Representative position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquires, and resolves customer complaints and answers customers' questions.\nEssential Functions\nResponsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol\nHandle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.\nAccountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands\nWorkflow management: enhance productivity through effective scheduling and planning\nGenerate purchase/repair orders and maintenance of files\nParts management: contribute to cost containment through inventory planning and warranty\nAdditional Responsibilities\nEnsures compliance with all company, local, state, federal and other regulatory agencies policies\nPerforms other duties as assigned\n Skills and Abilities\nStrong verbal and written communication skills\nAbility to get both verbal and written communication across that has the desired effect\nGoal oriented, drive for results, assertive, and deal well with ambiguity\nPossesses a high degree of initiative\nMust have high level of energy and be a self-motivated and self-directed person\nAbility to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments\nAbility to focus on multiple projects and activities simultaneously\nFlexibility to operate and self-driven to excel in a fast-paced environment\nAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)\nDemonstrates customer service skills\n Qualifications\nH.S. diploma/GED required\nOne (1) year or more in sales and/or customer service required\nDOT Regulated\nNo\nApply Here With Ryder Today\nWe want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!\nhttps://RyderCareers.video/Ryder-Warehouse\nClick here to see all Opportunities at Ryder: https://ryder.com/careers\nEEO/AA/Female/Minority/Disabled/Veteran\n#LI-AG#FB #INDexempt\nJob Category\nCustomer ServiceOur Culture & Commitment:\nAt Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.\nYour Voice. Your Success. The Future We Build Together.\nCompensation Information:\nThe compensation offered to acandidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation rangesfor the position are below:\nPay Type:\nHourlyMinimum Pay Range:\n22.00Maximum Pay Range:\n22.00Benefits Information:\nFor all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.\nRyder is proud to be an Equal Opportunity Employer and Drug Free workplace.\nAll qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.\nImportant Note:\nSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.\nSecurity Notice for Applicants:\nRyder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.\nShould you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at  or 800-793-3754.\nCurrent Employees:\nIf you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.\nJob Seekers can review the Job Applicant Privacy Policy by clicking here.","description_format":"text","description_chars":6438,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-24T16:06:37Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-09-24T21:07:34Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/ryder-system-customer-service-representative-6","json_url":"https://alion.io/job/ryder-system-customer-service-representative-6.json","meta":{"generated_at":"2026-09-24T21:07:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}