Group Manager Systems Implementation

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Job Description:

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job:

Type: Full time/Permanent

Wage: $125,000 - $140,000 Annual Salary Based on Experience

Shifts: Monday - Friday - 8:00am - 5:00pm - Must be Flexible due to travel/startup implementation

Location: Remote - Toronto, ON

Travel: 70-80 percent Travel - This role may require travel to the US

Why Ryder?

• 10 days of Paid Time Off upon hire

• Excellent benefits package after 30 days (Medical, Dental & Vision)

• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)

• Employee discount of 15% on Ryder stock

• A safe, friendly and respectful work environment

• Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

Ensures the successful launch of new customer warehouses. Influences, negotiates and leads technology alternative evaluations and implementations within both the Business and Technology sectors.

Essential Functions

• Training New Staff: Go-to person for training all new staff during Ryder’s “Start Up” phase. This involves imparting knowledge on systems, operational and systematic processes and documentation standards specific to the warehouse environment.
• On-Site Training: Before each warehouse goes live, travel to the site for an 8-week period. During this time, train leadership (20+ individuals) on the intricacies of the new warehouse setup, following the “Ryder Way.” You will also host trainings for the broader warehouse staff (200-300 people) using industry wide and approved Ryder processes and software
• On-Site Immersion: An understanding of warehouse nuances, layout, and workflow. During these 8-week stints, you’ll become the go-to expert. This includes WMS systems, processes, and documentation standards. The position will be troubleshooting training and system related issues to escalate accordingly to ensure a resolution
• Leadership Training: Guide the leadership team through the intricacies of WMS systems, using operational processes and workflows.
• Broad Staff Engagement: Engage with the broader warehouse staff. Ensure that all team members have a high level of functionality of their responsibilities in warehouse operations.
• Project Management: Responsible for task management, establishing deliverables, documenting progress, tracking milestones, and collaborating/communicating seamlessly
• Documentation and Reporting: Develop standard work breakdowns, quick reference guides, end of day reports and deliverables ensuring clarity and effectiveness. Act as an adult education leader.

Additional Responsibilities

• Perform other duties as required

Skills and Abilities

• Comfortable speaking to and training large groups of management and hourly employees confident in their presentation skills and ability to engage as an educator, Required
• Strong overall communication skills both verbal and written, Required
• Basic project management skills - ability to create and manage tasks and deliverables, Required
• Ability to take initiative, Required
• Comfortable with heavy travel, will be on the road for 8 weeks at a time, Required
• Ability to influence, suggest and lead technology alternative implementations, Required
• Ability to effectively influence, negotiate and lead technology alternative evaluations and implementations within both the Business and Technology sectors, Required

Qualifications

• Bachelor's Degree in Bachelor's degree required Business, Engineering, Supply Chain or minimum of 8 years relevant work experience, Required
• 5 years or more in related experience in Project Management, Required
• 5 years or more in professional experience as an adult educator, trainer, or related role, Required
• Strong fundamental understanding of Warehouse Operations - comfortable working in a warehouse setting across multiple shifts Advanced, Required
• Strong experience with WMS systems, hands on technical experience at the end user level Intermediate, Required
• Understand the modern technology landscape such AI and data collection activities that will be utilized to benefit the project or projects Intermediate, Required
• Project Management Professional (PMP) Certification & , Preferred, Upon Hire
• & Understanding of adult education principles, T3 Educator Certification, Preferred, Upon Hire
• Certified Six Sigma Green Belt & , Preferred, Upon Hire

Travel

• Yes, Greater than 60%

Job Category

This posting is for an existing vacancy.

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered toa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensationranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Ryder is an Equal Opportunity Employer:

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada:

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected].

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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