Vehicle Sales Associate

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Job Description:

About Ryder

For nearly 100 years, Ryder has been a trusted leader in transportation, logistics, and supply chain management across North America. With more than 800 locations and over 40,000 employees across the United States and Canada, Ryder delivers innovative fleet management, dedicated transportation, and supply chain solutions that help businesses succeed.

At Ryder, we believe our people are our greatest asset. We are committed to creating an inclusive workplace where employees are empowered to grow their careers, collaborate with great teams, and make a meaningful impact every day.

About the Role

• Type: Full-time Permanent

• Compensation: $53,000 CAD annually, plus commission (estimated annual commission earnings of approximately $4,000-$5,000 based on sales performance).

• Shifts: Monday to Friday 8:30 Am-5:00Pm

• Location: Calgary

The Vehicle Sales Associate is responsible for supporting the sale of Ryder's used commercial vehicles by delivering an exceptional customer experience from initial inquiry through final delivery. Working closely with the Vehicle Sales Manager, this role combines customer relationship management, sales support, inventory coordination, and administrative responsibilities to ensure a seamless purchasing experience.

The ideal candidate is customer-focused, highly organized, and motivated to contribute to sales growth while maintaining Ryder's commitment to service excellence.

Responsibilities

• Support the Vehicle Sales Manager in the day-to-day operation of the Used Vehicle Sales Centre.
• Assist customers throughout the vehicle purchasing process by providing accurate product information and timely follow-up.
• Build and maintain strong relationships with new and existing customers.
• Manage customer inquiries received by phone, email, online platforms, and walk-in traffic.
• Maintain accurate customer and prospect information within company systems.
• Assist in marketing and promoting Ryder's used vehicle inventory through various sales channels.
• Coordinate vehicle staging, merchandising, and online listings to maximize visibility and sales opportunities.
• Track vehicle inventory from arrival through final sale while maintaining accurate records.
• Prepare sales contracts and supporting documentation.
• Coordinate title transfers and vehicle ownership documentation.
• Generate weekly, monthly, and ad hoc sales and inventory reports.
• Coordinate paperwork and communication with internal departments to ensure timely vehicle delivery.
• Conduct customer follow-up after vehicle sales to ensure satisfaction and encourage repeat business.
• Maintain organized electronic and physical sales records.
• Perform general administrative duties, including filing, document management, and correspondence.
• Support special projects and other duties as assigned.

Qualifications

• High school diploma or equivalent required; post-secondary education in Business, Sales, Marketing, or a related field is considered an asset.
• Minimum 2 years of experience in sales, customer service, dealership operations, fleet services, or a related industry.
• Experience selling commercial vehicles, automotive products, equipment, or transportation solutions is considered an asset.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Highly organized with strong attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong computer skills, including Microsoft Office Suite.
• Experience using CRM or dealership management systems is an asset.
• Valid driver's license with a clean driving record.

Preferred Skills

• Sales-oriented mindset with the ability to identify customer needs and recommend solutions.
• Strong organizational and administrative capabilities.
• Professional communication and interpersonal skills.
• Self-motivated with the ability to work independently.
• Strong problem-solving and time management skills.
• Ability to collaborate effectively across multiple departments.
• Passion for delivering an outstanding customer experience.

Why Ryder?

• Competitive compensation
• Comprehensive health, dental, and vision benefits
• Retirement savings programs
• Paid vacation and personal time
• Employee Stock Purchase Plan
• Ongoing learning and career development opportunities
• Advancement opportunities within a Fortune 500 company
• A safe, collaborative, and inclusive workplace culture

Job Category

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered toa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensationranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Ryder is an Equal Opportunity Employer:

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada:

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected].

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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